Hi @asmecher ,
We (at UofC) are on OJS ojs-3.1.2-4. We also ran into this same below issue where the “reply email” should be to “a journal editor” instead it went to “the journal administrator email”. And this issue only happens on a certain journals and templates, it does not happen to all journals and templates. Some other email templates in some different journals works as expected.
I have tried to modify the roles of “a journal editor” for the problematic journal and templates hoping by changing roles it will correct the issue, but that did not solve problem.
I am willing to modify the email templates (codes) specific to those journal and templates, but not sure where to find the code or is there a better solution than modifying codes. Can you please point me? Any suggestion is much appreciated.
We have been using our University SMTP server, we do not use Google SMTP server.
( There is an old ticket related to this issue - Reply-To address on outgoing e-mails is journal primary address, should be individual editor? - #17 )