Software Support

Open Preprint System A subcategory to discuss PKP’s preprint server, Open Preprint Systems (OPS). Open Monograph Press Connect and learn from others using Open Monograph Press (OMP).

Topic	Replies	Views	Activity
How do I determine my PKP software's version? Software Support determine , version , faq There are a number of ways to find the version number of your OJS, OMP, or OPS installation. If you don’t have administrator access, right-click on any page of your journal followed by View Page Source. This wording m…	2	9117	June 13, 2020
User guides and videos Software Support PKP has extensive documentation on how to install, configure, and use our software at PKP Docs. Online training videos are available at PKP School. You just need to register for a free account to take the tutorials. If…	10	7998	April 9, 2022
About the Software Support category Software Support	2	4518	June 17, 2015
POST method not supported error during article submission in OJS 3.5.3 Software Support ojs3	4	37	April 27, 2026
Adding user orcid number Software Support	2	11	April 27, 2026
Transferring database and files between different installations and versions: 3.3.0.13 to 3.5.0.4 Software Support howto , ojs3	2	27	April 26, 2026
Article page loads extremely slow Software Support	2	21	April 25, 2026
Admin panel left Software Support	16	73	April 25, 2026
WoS Reviewer Locator plugin causes frontend page to render inside editorial workflow when Section Editor is limited to “Only allowed to recommend an editorial decision Software Support	0	8	April 24, 2026
[OJS-3.5.0-4] inconsistency in changing the status of the submission, especially when assigning the section editor or guest editor Software Support	2	26	April 24, 2026
Article Accepted can't go forword Software Support	7	39	April 24, 2026
Website is missing Stylesheet Software Support	14	88	April 24, 2026
Migrate export/import XML conflict... HELP Software Support	3	18	April 24, 2026
3.5 LTS designation Software Support	1	21	April 24, 2026
HTTP ERROR 500 / Duplicate entry for key 'sessions_pkey' Software Support	17	55	April 24, 2026
OJS 3.5: How to display article views and PDF download statistics in article_summary.tpl? Software Support upgrade , ojs3	0	16	April 24, 2026
Availability of (or equivalents to) specific plugins in OJS 3.5 Software Support ojs3	3	19	April 23, 2026
Plugin APP\\plugins\\generic\\dublinCoreMeta\\DublinCoreMetaPlugin failed to handle the hook ArticleHandler Software Support	2	22	April 23, 2026
Some fields are not saved when editin user profile (OJS 3.5.0.4) Software Support	4	31	April 22, 2026
Journal Editors not automatically assigned to submissions Software Support	4	37	April 22, 2026
PKP PLN Not Recognizing Journal (OJS 3.4.x) – “Network Status: The PKP PLN does not know about this journal yet.” Software Support plugin	3	15	April 22, 2026
Portico deposit fail Software Support	2	22	April 21, 2026
Pkp pn plugin error : Could not convert selected objects Software Support upgrade , ojs3 , plugin	3	15	April 21, 2026
Issues with Native Import/Export Plugin (OJS 3.4.0-9) in multi-tenant to single-tenant migration Software Support	2	33	April 21, 2026
Mail failure - rejected by local scanning code Software Support ojs3	2	33	April 21, 2026
[OJS-3.5.0-4] Performance Issue with User Search Software Support upgrade , howto , ojs3	3	80	April 21, 2026
Supplementary file URLs after OJS upgrade from 2.4 to 3.x Software Support upgrade , ojs3	7	41	April 21, 2026
Error during Crossref DOI registration in OMP 3.4.0-9: Deposited XML is not well-formed or does not validate Software Support	3	40	April 20, 2026
Navigation Menu error? Software Support	10	73	April 19, 2026
Batch emails and rate limiting in OJS Software Support	0	28	April 17, 2026