Software Support

Feature Requests Please use this forum to tell us what you’d like to see in future software releases and to discuss features requested by others in our community. Open Preprint System A subcategory to discuss PKP’s preprint server, Open Preprint Systems (OPS). Open Monograph Press Connect and learn from others using Open Monograph Press (OMP).

Topic	Replies	Views	Activity
How do I determine my PKP software's version? Software Support determine , version There are a number of ways to find the version number of your OJS, OMP, or OPS installation. If you don’t have administrator access, right-click on any page of your journal followed by View Page Source. This wording m…	2	4459	June 13, 2020
User guides and videos Software Support PKP has extensive documentation on how to install, configure, and use our software at PKP Docs. Online training videos are available at PKP School. You just need to register for a free account to take the tutorials. If…	9	4652	July 30, 2021
About the Software Support category Software Support	2	3350	June 17, 2015
File name conversion issue after the upgrade Software Support upgrade	40	128	September 21, 2021
Advance notice - DOAJ API: breaking change coming, + new version number Software Support	4	153	September 21, 2021
Fail to upload cover image OJS 3.3.0.8 Software Support ojs3 , triaged	4	65	September 21, 2021
Migration from 3 .1.2.1 to 3.3.0.8 - Article order in some issue Software Support upgrade , ojs3	0	7	September 21, 2021
Unable to assign a DOI to an article already published Software Support	2	25	September 21, 2021
During submission unable to upload a file Software Support ojs3	0	10	September 21, 2021
Set engine = 'InnoDB' for newly created tables? Feature Requests upgrade , ojs3	3	47	September 21, 2021
Ojs upgrade fails on php8? Software Support ojs , ojs3	4	47	September 21, 2021
Uncaught TypeError: Argument 1 passed to Sokil\IsoCodes Software Support triaged	1	29	September 21, 2021
All those data truncation errors when upgrading OJS 3.3 Software Support triaged	3	97	September 20, 2021
I cannot modify publication details from the editorial workflow Software Support	9	74	September 20, 2021
Add Link and image in issue description Software Support ojs3	2	23	September 20, 2021
Video failed after upgrade Software Support upgrade , ojs3	2	44	September 20, 2021
Failed Ajax request or invalid JSON returned! Software Support	4	48	September 20, 2021
Failed Ajax request or invalid JSON error with quickSubmit plugin Add Contributor Software Support ojs3 , plugin , triaged	14	84	September 20, 2021
Cannot publish articles Software Support	1	26	September 20, 2021
Italicize part of article title? Software Support	1	18	September 20, 2021
Change author name attached to submission Software Support	0	17	September 20, 2021
Pkp PN Plugin 3.3.0.5, Stuck on First Journal Software Support ojs3 , pkppn	7	51	September 20, 2021
PKP PN Plugin stuck on Pending Software Support	6	73	September 20, 2021
Activity log doesn't load [OJS 3.3.0.6] Software Support	12	215	September 20, 2021
Upgradation DB error ojs 2.4.8 to ojs 3.2.1 Software Support upgrade , ojs3 , triaged	2	27	September 20, 2021
PKP PN Processing status stuck Unknown Software Support triaged	7	93	September 20, 2021
Problem sending email with OJS 2.4.8.1 after SMTP settings Software Support	2	625	August 28, 2017
OAI-PMH Error: "No incremental harvesting (day granularity) of ListRecords" Software Support ojs3 , triaged	0	22	September 20, 2021
How to Justify alignmenton Jurnal page Software Support	1	22	September 20, 2021
Journals not loading Software Support triaged	0	26	September 20, 2021