Software Support

Open Preprint System A subcategory to discuss PKP’s preprint server, Open Preprint Systems (OPS). Open Monograph Press Connect and learn from others using Open Monograph Press (OMP). Feature Requests Please use this forum to tell us what you’d like to see in future software releases and to discuss features requested by others in our community.

Topic	Replies	Views	Activity
Common errors when upgrading to OJS 3.2.x from OJS 2.x Software Support upgrade , ojs3 This post is a compilation of errors/warnings I found in the upgrade of the 50 independent OJS in our service. With OJS 3.3 released and only 1/3 of journals in OJS2.x most of you will find this post useless, but I feel…	4	480	May 31, 2021
User guides and videos Software Support PKP has extensive documentation on how to install, configure, and use our software at PKP Docs. Online training videos are available at PKP School. You just need to register for a free account to take the tutorials. If…	8	4257	October 22, 2020
How do I determine my PKP software's version? Software Support determine , version There are a number of ways to find the version number of your OJS, OMP, or OPS installation. If you don’t have administrator access, right-click on any page of your journal followed by View Page Source. This wording m…	2	4089	June 13, 2020
About the Software Support category Software Support	2	3264	June 17, 2015
OJS después de la instalación muestra página en blanco Software Support	4	33	June 12, 2021
Article view: can't see DOI, can't see second author bio Software Support	6	35	June 12, 2021
Abstract word count limits Software Support ojs3	2	29	June 12, 2021
Upgrade OJS 3.3.0.4 To 3.3.0-6 :pray: URGENT Software Support upgrade , ojs3 , plugin	0	13	June 12, 2021
Custom sidebar items deactivated after update to OJS 3.3.0-6 Software Support upgrade , ojs3	1	22	June 11, 2021
OJS download for MAC -OR- how to deal with the web-only version Software Support ojs	6	40	June 11, 2021
Can not create a revision of an existing document. HTTP Error Software Support	0	11	June 11, 2021
Error displaying keyword cloud Software Support ojs3	8	132	June 11, 2021
Custom Block Manager did not save and save button turn to grey Software Support triaged	0	21	June 11, 2021
[OJS and QuickSubmit] Fatal error: Uncaught PDOException: SQLSTATE[HY000]: General error: 1267 Illegal mix of collations (utf8_unicode_ci,IMPLICIT) and (utf8_general_ci,IMPLICIT) Software Support ojs3 , plugin	2	17	June 11, 2021
[OJS 3.3.0.6] Notice: Undefined variable: latestVersionInfo Software Support ojs3	2	10	June 11, 2021
[OJS 3.2.1-4] Can't upload an image as administrator Software Support triaged	0	19	June 11, 2021
[OJS 3.2.1.1] Problems with DOI generation with default patterns Software Support	0	12	June 11, 2021
What is stopping to see article summary data also in search results? Software Support howto , ojs3 , triaged	2	31	June 11, 2021
HTTP Error 500 in installing ojs-3.1.1-2.tar Software Support ojs3	5	6344	June 11, 2021
Reviewing Interest Filters Feature Requests	0	15	June 11, 2021
OJS 3.1.2 export issue error Software Support	2	166	June 10, 2021
Some links are not working Software Support ojs , howto , ojs3 , triaged	7	92	June 12, 2021
Activity log not showing discussions Software Support ojs3	1	24	June 10, 2021
QuickSubmit Plugin: Author duplicate name Software Support	3	68	June 10, 2021
Restore merged user account activities? Software Support	1	16	June 10, 2021
Add crossmark button in HTML pages Software Support ojs , howto , doi , ojs3	18	125	June 10, 2021
Restoration from Softaculous backup arising DB Error (OJS 3.2.1.2)! Software Support upgrade , ojs3	7	32	June 10, 2021
Problemas con journal_path Software Support	5	237	June 10, 2021
OJS 3.3 - "Create new database" missing Software Support installation	0	17	June 10, 2021
Problem upgrading from 2.4.7-1 to 2.4.8-5 Software Support	9	62	June 10, 2021