Software Support

Open Preprint System A subcategory to discuss PKP’s preprint server, Open Preprint Systems (OPS). Open Monograph Press Connect and learn from others using Open Monograph Press (OMP).

Topic	Replies	Views	Activity
How do I determine my PKP software's version? Software Support determine , version , faq There are a number of ways to find the version number of your OJS, OMP, or OPS installation. If you don’t have administrator access, right-click on any page of your journal followed by View Page Source. This wording m…	2	8775	June 13, 2020
User guides and videos Software Support PKP has extensive documentation on how to install, configure, and use our software at PKP Docs. Online training videos are available at PKP School. You just need to register for a free account to take the tutorials. If…	10	7815	April 9, 2022
About the Software Support category Software Support	2	4450	June 17, 2015
Support for Open Peer Review in OJS 3.4+ Software Support	1	5	May 15, 2025
All Active Submissions Error Software Support	2	13	May 15, 2025
Is it possible to analyze view stats with Metabase? (OJS 3.3) Software Support ojs3	5	22	May 15, 2025
RSS feed for issues? Software Support	1	15	May 15, 2025
Scheduled jobs giving unhelpful error message OJS 3.3.0.20 Software Support ojs3	1	15	May 15, 2025
PDF galleys keep getting removed randomly Software Support ojs3	6	68	May 15, 2025
CrossRef XML Export Plugin returning error message: ISSN has already been assigned Software Support crossref	7	37	May 15, 2025
[OJS 3.3.0.19] User Details, Homepage URL field in Contributor info Software Support	2	7	May 15, 2025
I get "email is already in use" when regsitering new user, but there is no user with that email, but there is an author with that email, so how should I do to register that author as new user? Software Support	1	11	May 15, 2025
Native XML Import Fails Due to Static Internal IDs Causing Foreign Key Conflicts Software Support	0	7	May 15, 2025
Editorial Activity dashboard issues in OJS 3.4.0.8 Software Support	18	101	May 15, 2025
Server responded with a status of 504 (Gateway Timeout) Software Support howto , ojs3	3	23	May 15, 2025
Can't modify a CSS class Software Support	0	179	July 6, 2023
Announcements only being sent to first c.40 subscribers Software Support ojs3	3	35	May 14, 2025
Email footer discussion threads -> Reply to this comment at: You don't currently have access to that stage of the workflow Software Support ojs3	2	30	May 14, 2025
Partition Database into Two Software Support	2	27	May 13, 2025
[OJS 3.3.0-20] Archive and Back Issues no load after upgrading PHP 7.4 to PHP 8.1 Software Support ojs3	3	17	May 13, 2025
Scopus/Crossref Plugin - does not show results - OJS 3.1.2.1 Software Support plugin	6	1096	May 13, 2025
Usage statistics in OMP 3.4.08 Open Monograph Press omp	4	20	May 13, 2025
Error upgrading OJS from 3.1.2.1 to 3.4.0.8 directly Software Support upgrade , ojs3 , upgrade-error	2	25	May 12, 2025
ORCID authorisation requests for articles that have not been submitted Software Support ojs3 , plugin	4	462	May 11, 2025
Error with google indexation Software Support ojs3	1	31	May 10, 2025
"UserImportExportPlugin was not found on this server." Software Support	1	19	May 10, 2025
Is it possible for OJS to create sub-headings? Software Support	2	31	May 10, 2025
[OJS-3.4.0.8] High SQL Query Load Software Support howto , ojs3 , mysql	8	114	May 9, 2025
[OJS 3.4.0.8] DB update problem on step change of an article Software Support	1	21	May 9, 2025
Falling to Deposit DOI in Crossref Software Support	2	13	May 9, 2025