Software Support


Open Monograph Press Connect and learn from others using Open Monograph Press (OMP). Feature Requests Please use this forum to tell us what you’d like to see in future software releases and to discuss features requested by others in our community. Open Preprint System A subcategory to discuss PKP’s preprint server, Open Preprint Systems (OPS).
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User guides and videos
Software Support

PKP has extensive documentation on how to install, configure, and use our software at PKP Docs. Online training videos are available at PKP School. You just need to register for a free account to take the tutorials. If…

8 3900 October 22, 2020
How do I determine my PKP software's version?
Software Support
determine ,  version

There are a number of ways to find the version number of your OJS, OMP, or OPS installation. If you don’t have administrator access, right-click on any page of your journal followed by View Page Source. This wording m…

2 3604 June 13, 2020
About the Software Support category
Software Support
2 3166 June 17, 2015
Loading problem
Software Support
howto ,  ojs3
3 32 March 8, 2021
Ojs 3.1.2.1 Native Import Export Plugin fail on some issue, produce blank page
Software Support
1 25 March 8, 2021
OJS 3.1 not sending any email [solved]
Software Support
howto ,  ojs3
27 6027 March 8, 2021
OJS 3.1 - Author must upload file submission
Feature Requests
7 270 March 8, 2021
PKP PN Plugin with Status "The PKP PLN does not know about this journal yet"
Software Support
5 52 March 8, 2021
ONIX 3.0 Monograph Export Plugin (OMP 3.2) returns "Could not convert submissions."
Software Support
1 17 March 7, 2021
Fatal ERROR when rebuildSearchIndex.php
Software Support
3 44 March 7, 2021
Unable to delete ORCID token (OJS 3.1.2.4)
Software Support
2 92 March 7, 2021
Date format localizsation in emails
Software Support
3 102 March 7, 2021
Customizing OJS(3.x) main admin interface
Software Support
8 1731 March 7, 2021
Page numbers missing of OJS+Immersion theme
Software Support
0 11 March 7, 2021
Customizing ojs 3.3.0 dashboard fonts and styles
Software Support
ojs ,  ojs3 ,  theme ,  theme-customization
0 12 March 7, 2021
Registration page not opening in version 3.3.0.3
Software Support
2 32 March 7, 2021
OJS 3.3.0.3 First admin login failed after success installation : PHP error GuzzleHttp ConnectException
Software Support
ojs3
0 14 March 7, 2021
PLN Plugin doesn`t work - Failed Ajax request or invalid JSON returned
Software Support
ojs3
10 154 March 7, 2021
Download statistics and PlumX stop working
Software Support
2 115 March 7, 2021
Protocol OAI-PMH in OJS 3.2.1.1
Software Support
19 192 March 7, 2021
Incomplete submission not deleting
Software Support
1 68 March 7, 2021
Why the submission in step 4 appear blank? OJS 3.2.0.3
Software Support
2 31 March 7, 2021
OJS upgrade error (DB: Column 'publication_id' cannot be null) from 3.1.0-0 to 3.2.1-1
Software Support
5 203 March 7, 2021
Publication_id cannot be nulled
Open Monograph Press
omp ,  upgrade ,  howto
3 68 March 5, 2021
SWORD Setup for Deposits from OPS to OJS
Software Support
16 146 March 6, 2021
PHP Fatal error: Uncaught Error: Call to a member function getId() on null in /home/seisense/journal.seisense.com/lib/pkp/controllers/grid/notifications/NotificationsGridHandler.inc.php:242
Software Support
0 18 March 6, 2021
After upgrade to OJS 3.3.0.3 - PHP Fatal error: Uncaught Exception: Could not convert selected objects
Software Support
1 60 March 6, 2021
Problem with upgrading to OJS 3.3.0.3
Software Support
22 412 March 6, 2021
[OJS3] HTML-Text-Editor: Dimensions for images
Software Support
ojs3
1 25 March 6, 2021
OJS 3.2 to 3.3 Upgradtion error
Software Support
1 33 March 6, 2021