Software Support

Open Preprint System A subcategory to discuss PKP’s preprint server, Open Preprint Systems (OPS). Open Monograph Press Connect and learn from others using Open Monograph Press (OMP).

Topic	Replies	Views	Activity
How do I determine my PKP software's version? Software Support determine , version , faq There are a number of ways to find the version number of your OJS, OMP, or OPS installation. If you don’t have administrator access, right-click on any page of your journal followed by View Page Source. This wording m…	2	8794	June 13, 2020
User guides and videos Software Support PKP has extensive documentation on how to install, configure, and use our software at PKP Docs. Online training videos are available at PKP School. You just need to register for a free account to take the tutorials. If…	10	7825	April 9, 2022
About the Software Support category Software Support	2	4454	June 17, 2015
Cannot send email. OJS 3.2.1.0 Software Support ojs3	2	545	June 5, 2025
Any way I can solve this? SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting Software Support	7	836	June 5, 2025
Article cannot be submitted Software Support	0	3	June 5, 2025
File Upload Fails Software Support ojs3 , upload	1	13	June 4, 2025
How does the tag {$submissionReviewUrl} work? Software Support	3	13	June 4, 2025
Need help understanding upgrade error 3.3.0.14 -> 3.4.0.1 Software Support	1	288	June 4, 2025
I can not deposit DOI in 3.4.0.9 Software Support	4	33	June 4, 2025
I get plugin/theme error when I upgraded OJS from 3.3.0-20 to stable-3.4 using docker Software Support ojs , ojs3	28	141	June 4, 2025
Reviewer reports Software Support ojs3	3	26	June 4, 2025
Upgrading Problem Software Support upgrade , ojs , ojs3	1	10	June 4, 2025
What is the best option to share articles? Software Support	2	21	June 4, 2025
SLIM APPLICATION ERROR in ojs 3 Software Support ojs3	16	158	June 4, 2025
Missing contact name and email, but not missing? Software Support upgrade , ojs3	1	14	June 3, 2025
PDF.js v2.6.347 (build: 3be9c65f) Message: Missing PDF Software Support ojs3	6	31	June 3, 2025
Reviewer request inconsistent Software Support	11	47	June 3, 2025
Successful use of FullJournalTransfer Plugin in 3.3? Software Support	1	19	June 3, 2025
Errors upgrading from OJS 3.1.2.1 Software Support	4	36	June 3, 2025
Not able to Upload XML or HTML in galleys Software Support ojs , howto , ojs3	4	33	June 3, 2025
Error “Module already installed and is a newer version than available in the gallery” when upgrading plugins from 3.4.0-8 → 3.4.0-9 Software Support	1	22	June 3, 2025
Can you disable Google AMP pages? Open Preprint System ojs3	0	12	June 3, 2025
Fatal Error in on OJS 3.3.0-20 CrossRef Export Plugin Software Support ojs , ojs3 , error , ojs33	4	49	June 2, 2025
How to add an existing email in the UI template list in OJS 3.4? Software Support ojs3	1	37	May 30, 2025
Unexpected error in OMP when uploading image Software Support omp	3	19	May 30, 2025
Send Notification of payment error Software Support	5	23	May 30, 2025
Wrong characters in affiliation Software Support ojs3	11	149	May 29, 2025
Is it possible to analyze view stats with Metabase? (OJS 3.3) Software Support ojs3	7	42	May 29, 2025
OAI-PMH 2.0 check problem Software Support	4	40	May 29, 2025