Problem at uploading files in Production stage

[alejandro_shuttera]

Hello,
I got a problem in our installation of OJS 3.2.1.4. The system is not allowing to uplead galleys por publication. Does anyone may help me with this, or any other ona having the same issue?

Steps I took leading up to the issue

1. I go to Schedule for publication
2. I click on ‘Publication’
3. Scroll down to ‘Galleys’, click on it.
4. Click on ‘Add Galley Label’
5. Pops up the window ‘Create New Galley’
6. Write the file type (PDF, XML and so on).
7. Click ‘Save’
   8 Prompt me to ‘Upload the file ready for Publication’
8. Select ‘Article component’
9. Upload the file from my browser
10. ERROR

Please we will appreciate a lot any help on solving this issue.

 Thank you very much!

     alejandro_shuttera

[rcgillis]

Hello @alejandro_shuttera,

You may want to have a look at some of the posts where users report this error, such as: The file could not be uploaded or revised. error
You can also search here on the forum for the string “file could not be uploaded or revised” and may find additional posts. It would be helpful, however, to have PHP error log messages here as they can help identify the problem. So, if you are able to post messages from your error log - that would be ideal.

-Roger
PKP Team