PKP Preservation Network status unknow

Description of issue or problem I’m having:
I send our journals to PKP pn a few weeks ago, and it still hasn’t finished processing.
All journals stuck on status “Unknow”.
Journal Identifier: A37D30B5-27A8-4C15-B45E-DFE955094594
PKP PN Plugin Network Status: The PKP PLN can accept deposits from this journal.

Application Version:
Open Journal Systems 3.1.2.4

Additional information, such as screenshots and error log messages if applicable:
image

Hi @wsfip,

Curious if you see your journal listed on the list mentioned here: PKP Preservation Network ?

-Roger
PKP Team

Hi @wsfip,

Your deposits are showing up on the PKP|PN with deposit URLs containing “localhost” for the hostname. Can you check your config.inc.php configuration file and ensure that the base_url is set correctly?

Regards,
Alec Smecher
Public Knowledge Project Team

base_url was set as localhost, but even after changing it and resetting journals, the problem “unknown” appears (I waited 3 days)

conf
unknown

Hi @wsfip,

You’ll need to reset your deposits to cause the new URLs to go to the PN server.

Regards,
Alec Smecher
Public Knowledge Project Team

I have reset them several times, but they still remain as “unknown”
after reset:
before

After a few hours:
after

Hi @wsfip,

Hmm, I see that the localhost URLs are a little sticky. I’ll see if I can reset them from our end.

Regards,
Alec Smecher
Public Knowledge Project Team

Anything else I can do?
the statuses are still showing as “unknown” and nothing helps, even reinstalling the plugin.

What is the form of url addresses with which deposits are sent?

Hi @wsfip,

At a glance, it looks like some deposits have now made it into the system; you might need to wait a while longer to see them all get collected successfully. (Do you see this reflected in your OJS install?)

Regards,
Alec Smecher
Public Knowledge Project Team

hi @asmecher ,
It looks like there is still a problem, some deposits have changed their status on “Sent to LOCKSS” while others remain as “unknown”. The difference at the moment is that in the logs instead of “harvest-error” the status is “depositedByJournal”. On all deposits with status “unknown” I used the reset option.

[2021-09-07 19:20:00] https://asej.eu
[2021-09-07 19:20:00] [Notice] Task process started.
[2021-09-07 19:20:00] [Notice] PLN Depositor executeActions started
[2021-09-07 19:20:00] [Notice] Depositor processing for Scientific Journal of Bielsko-Biala School of Finance and Law.
[2021-09-07 19:20:00] [Notice] Getting service document.
[2021-09-07 19:20:06] [Notice] Processing deposit status updates.
[2021-09-07 19:20:06] [Notice] Trying status update for 1 (Issue: 1) (Local Status: [Transferred], Processing Status: [Unknown], Lockss Status: [Unknown])
[2021-09-07 19:20:12] [Notice] Processing status got for 1 → (depositedByJournal)
[2021-09-07 19:20:12] [Notice] Trying status update for 2 (Issue: 8) (Local Status: [Transferred], Processing Status: [Sent to LOCKSS], Lockss Status: [Unknown])
[2021-09-07 19:20:12] [Notice] Processing status got for 2 → (deposited)
[2021-09-07 19:20:12] [Notice] Trying status update for 3 (Issue: 22) (Local Status: [Transferred], Processing Status: [Sent to LOCKSS], Lockss Status: [Unknown])
[2021-09-07 19:20:18] [Notice] Processing status got for 3 → (deposited)
[2021-09-07 19:20:18] [Notice] Deposit 3 has unknown LOCKSS state deposited
[2021-09-07 19:20:18] [Notice] Trying status update for 4 (Issue: 23) (Local Status: [Transferred], Processing Status: [Sent to LOCKSS], Lockss Status: [Unknown])a
[2021-09-07 19:20:24] [Notice] Processing status got for 4 → (deposited)
[2021-09-07 19:20:24] [Notice] Deposit 4 has unknown LOCKSS state deposited
[2021-09-07 19:20:24] [Notice] Trying status update for 5 (Issue: 24) (Local Status: [Transferred], Processing Status: [Sent to LOCKSS], Lockss Status: [Unknown])
[2021-09-07 19:20:25] [Notice] Processing status got for 5 → (deposited)
[2021-09-07 19:20:25] [Notice] Deposit 5 has unknown LOCKSS state deposited
[2021-09-07 19:20:25] [Notice] Trying status update for 6 (Issue: 25) (Local Status: [Transferred], Processing Status: [Sent to LOCKSS], Lockss Status: [Unknown])
[2021-09-07 19:20:26] [Notice] Processing status got for 6 → (deposited)
[2021-09-07 19:20:26] [Notice] Deposit 6 has unknown LOCKSS state deposited
[2021-09-07 19:20:26] [Notice] Trying status update for 7 (Issue: 27) (Local Status: [Transferred], Processing Status: [Sent to LOCKSS], Lockss Status: [Unknown])
[2021-09-07 19:20:32] [Notice] Processing status got for 7 → (deposited)
[2021-09-07 19:20:32] [Notice] Deposit 7 has unknown LOCKSS state deposited
[2021-09-07 19:20:32] [Notice] Trying status update for 8 (Issue: 28) (Local Status: [Transferred], Processing Status: [Sent to LOCKSS], Lockss Status: [Unknown])
[2021-09-07 19:20:38] [Notice] Processing status got for 8 → (deposited)
[2021-09-07 19:20:38] [Notice] Deposit 8 has unknown LOCKSS state deposited
[2021-09-07 19:20:38] [Notice] Trying status update for 9 (Issue: 30) (Local Status: [Transferred], Processing Status: [Unknown], Lockss Status: [Unknown])
[2021-09-07 19:20:38] [Notice] Processing status got for 9 → (depositedByJournal)
[2021-09-07 19:20:38] [Notice] Trying status update for 10 (Issue: 31) (Local Status: [Transferred], Processing Status: [Unknown], Lockss Status: [Unknown])
[2021-09-07 19:20:39] [Notice] Processing status got for 10 → (depositedByJournal)
[2021-09-07 19:20:39] [Notice] Trying status update for 11 (Issue: 32) (Local Status: [Transferred], Processing Status: [Unknown], Lockss Status: [Unknown])
[2021-09-07 19:20:39] [Notice] Processing status got for 11 → (depositedByJournal)
[2021-09-07 19:20:39] [Notice] Trying status update for 12 (Issue: 34) (Local Status: [Transferred], Processing Status: [Unknown], Lockss Status: [Unknown])
[2021-09-07 19:20:40] [Notice] Processing status got for 12 → (depositedByJournal)
[2021-09-07 19:20:40] [Notice] Trying status update for 13 (Issue: 35) (Local Status: [Transferred], Processing Status: [Unknown], Lockss Status: [Unknown])
[2021-09-07 19:20:41] [Notice] Processing status got for 13 → (depositedByJournal)
[2021-09-07 19:20:41] [Notice] Trying status update for 14 (Issue: 36) (Local Status: [Transferred], Processing Status: [Unknown], Lockss Status: [Unknown])
[2021-09-07 19:20:46] [Notice] Processing status got for 14 → (depositedByJournal)
[2021-09-07 19:20:46] [Notice] Trying status update for 15 (Issue: 37) (Local Status: [Transferred], Processing Status: [Unknown], Lockss Status: [Unknown])
[2021-09-07 19:20:47] [Notice] Processing status got for 15 → (depositedByJournal)
[2021-09-07 19:20:47] [Notice] Trying status update for 16 (Issue: 38) (Local Status: [Transferred], Processing Status: [Unknown], Lockss Status: [Unknown])
[2021-09-07 19:20:48] [Notice] Processing status got for 16 → (depositedByJournal)
[2021-09-07 19:20:48] [Notice] Trying status update for 17 (Issue: 39) (Local Status: [Transferred], Processing Status: [Unknown], Lockss Status: [Unknown])
[2021-09-07 19:20:48] [Notice] Processing status got for 17 → (depositedByJournal)
[2021-09-07 19:20:48] [Notice] Trying status update for 18 (Issue: 40) (Local Status: [Transferred], Processing Status: [Unknown], Lockss Status: [Unknown])
[2021-09-07 19:20:49] [Notice] Processing status got for 18 → (depositedByJournal)
[2021-09-07 19:20:49] [Notice] Trying status update for 19 (Issue: 41) (Local Status: [Transferred], Processing Status: [Unknown], Lockss Status: [Unknown])
[2021-09-07 19:20:50] [Notice] Processing status got for 19 → (depositedByJournal)
[2021-09-07 19:20:50] [Notice] Trying status update for 20 (Issue: 42) (Local Status: [Transferred], Processing Status: [Unknown], Lockss Status: [Unknown])
[2021-09-07 19:20:50] [Notice] Processing status got for 20 → (depositedByJournal)
[2021-09-07 19:20:50] [Notice] Trying status update for 21 (Issue: 43) (Local Status: [Transferred], Processing Status: [Unknown], Lockss Status: [Unknown])
[2021-09-07 19:20:51] [Notice] Processing status got for 21 → (depositedByJournal)
[2021-09-07 19:20:51] [Notice] Trying status update for 22 (Issue: 44) (Local Status: [Transferred], Processing Status: [Unknown], Lockss Status: [Unknown])
[2021-09-07 19:20:51] [Notice] Processing status got for 22 → (depositedByJournal)
[2021-09-07 19:20:51] [Notice] Trying status update for 23 (Issue: 45) (Local Status: [Transferred], Processing Status: [Unknown], Lockss Status: [Unknown])
[2021-09-07 19:20:52] [Notice] Processing status got for 23 → (depositedByJournal)
[2021-09-07 19:20:52] [Notice] Trying status update for 24 (Issue: 46) (Local Status: [Transferred], Processing Status: [Unknown], Lockss Status: [Unknown])
[2021-09-07 19:20:53] [Notice] Processing status got for 24 → (depositedByJournal)
[2021-09-07 19:20:53] [Notice] Trying status update for 25 (Issue: 47) (Local Status: [Transferred], Processing Status: [Unknown], Lockss Status: [Unknown])
[2021-09-07 19:20:53] [Notice] Processing status got for 25 → (depositedByJournal)
[2021-09-07 19:20:53] [Notice] Trying status update for 26 (Issue: 48) (Local Status: [Transferred], Processing Status: [Unknown], Lockss Status: [Unknown])
[2021-09-07 19:20:54] [Notice] Processing status got for 26 → (depositedByJournal)
[2021-09-07 19:20:54] [Notice] Trying status update for 27 (Issue: 49) (Local Status: [Transferred], Processing Status: [Unknown], Lockss Status: [Unknown])
[2021-09-07 19:20:54] [Notice] Processing status got for 27 → (depositedByJournal)
[2021-09-07 19:20:54] [Notice] Processing updated content.
[2021-09-07 19:20:54] [Notice] Processing new content.
[2021-09-07 19:20:54] [Notice] Packaging content for deposit.
[2021-09-07 19:20:54] [Notice] Sending deposits to the PKP PN.
[2021-09-07 19:20:54] [Notice] Task process stopped.

Hi @wsfip,

I’d suggest waiting a few days to see if the remaining content gets transferred; it may take a while for the PKP|PN to work through it.

Regards,
Alec