PKP Preservation Network some publications have unknow status and are not deposited

journal identifier: A37D30B5-27A8-4C15-B45E-DFE955094594

Description of issue or problem I’m having:
At the beginning of August 2021 I reported on the forum a problem with depositing publications in PKP Preservation Network (PKP Preservation Network status unknow).
After reporting the problem on the forum I got help and almost all publications were correctly deposited (they are on the PKP Preservation Network list) with the exception of 4 cases that still have the status of unknow
At first I wanted to wait a few days as it was advised here (in case of previous publications it worked) but I waited a month then second, I reset publications again and waited a month and so on until today nothing helped and publications still won’t be sent to PKP Preservation Network. What can I do in this case and what actions should I take?

Application Version - e.g., OJS 3.1.2:
Open Journal Systems 3.1.2.4

Additional information, such as screenshots and error log messages if applicable:
image
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Hi @wsfip,

Thanks for your post. @asmecher - are you able to speak to this?

-Roger
PKP Team

Hi @wsfip,

Can you start with the “Troubleshooting Hints” section of the README (pln/README at main · pkp/pln · GitHub) and report what you get?

Regards,
Alec Smecher
Public Knowledge Project Team

Hi @asmecher
thank you for responding so quickly.

about “Troubleshooting Hints”:

  • The pln plugin depends on 2 database tables, namely the ‘pln_deposits’ and
    ‘pln_deposit_objects’ tables. If those tables are not in your database, you
    may not have installed the plugin properly.

    • both tables exist and are filled with data
  • The ‘plugins.generic.pln.classes.tasks.Depositor’ task must be inside the
    ‘scheduled_tasks’ database table. If not, try ‘Reload Scheduled Tasks’ from
    the Plugins gallery area, under the Acron plugin.

    • an entry exists in the table along with the date (2022-01-18 00:15:17)
  • Search the plugin’s logs in the ‘scheduledTaskLogs’ folder within the OJS
    files directory. Files named ‘PKPPLNDepositorTask-id-datestamp’ should
    be found there.

    • in the folder “scheduledTaskLogs” there is a file “PKPPNDepositorTask-id-20220118.log”

-In the scheduled task log files, if an entry like ‘[date time] [Notice] Task
process stopped.’ is found, then the process seems to have exited as it
should. Otherwise please check the PHP logs for more info/errors.
-
[2022-01-18 00:15:17] [Notice] Task process started.
[2022-01-18 00:15:17] [Notice] PLN Depositor executeActions started
[2022-01-18 00:15:17] [Notice] Depositor processing for Scientific Journal of Bielsko-Biala School of Finance and Law.
[2022-01-18 00:15:17] [Notice] Getting service document.
[2022-01-18 00:15:19] [Notice] Processing deposit status updates.
[2022-01-18 00:15:19] [Notice] Trying status update for 1 (Issue: 1) (Local Status: [Transferred], Processing Status: [Unknown], Lockss Status: [Unknown])
[2022-01-18 00:15:20] [Notice] Processing status got for 1 → (depositedByJournal)
[2022-01-18 00:15:20] [Notice] Trying status update for 2 (Issue: 8) (Local Status: [Transferred], Processing Status: [Unknown], Lockss Status: [Unknown])
[2022-01-18 00:15:20] [Notice] Processing status got for 2 → (depositedByJournal)
[2022-01-18 00:15:20] [Notice] Deposit 2 has unknown LOCKSS state depositedByJournal
[2022-01-18 00:15:20] [Notice] Trying status update for 30 (Issue: 52) (Local Status: [Transferred], Processing Status: [Unknown], Lockss Status: [Unknown])
[2022-01-18 00:15:21] [Notice] Processing status got for 30 → (harvest-error)
[2022-01-18 00:15:21] [Notice] Deposit 30 has unknown processing state harvest-error
[2022-01-18 00:15:21] [Notice] Trying status update for 31 (Issue: 53) (Local Status: [Transferred], Processing Status: [Unknown], Lockss Status: [Unknown])
[2022-01-18 00:15:22] [Notice] Processing status got for 31 → (payload-error)
[2022-01-18 00:15:22] [Notice] Deposit 31 has unknown processing state payload-error
[2022-01-18 00:15:22] [Notice] Processing updated content.
[2022-01-18 00:15:22] [Notice] Processing new content.
[2022-01-18 00:15:22] [Notice] Packaging content for deposit.
[2022-01-18 00:15:22] [Notice] Sending deposits to the PKP PN.
[2022-01-18 00:15:22] [Notice] Task process stopped.

  • If an issue fails to be packaged, it may be useful to try and export the issue
    from the native import/export plugin. Possible export problems may cause the
    PLN Plugin to fail to send the failed content, and the native import/export
    plugin may display some hints on why the failure occured.
    - I am able to export the release with the “Native XML Plugin” without any problem (the parser does not indicate any errors" unless I have misunderstood something in this step

Hi @wsfip,

There is currently a problem with out-of-date SSL certificates on the PKP|PN service and it appears to be preventing it from collecting deposits from your server; I’ve asked systems staff for an update.

Regards,
Alec Smecher
Public Knowledge Project Team