Description of issue or problem I’m having:
At the beginning of August 2021 I reported on the forum a problem with depositing publications in PKP Preservation Network (PKP Preservation Network status unknow).
After reporting the problem on the forum I got help and almost all publications were correctly deposited (they are on the PKP Preservation Network list) with the exception of 4 cases that still have the status of unknow
At first I wanted to wait a few days as it was advised here (in case of previous publications it worked) but I waited a month then second, I reset publications again and waited a month and so on until today nothing helped and publications still won’t be sent to PKP Preservation Network. What can I do in this case and what actions should I take?
Application Version - e.g., OJS 3.1.2:
Open Journal Systems 3.1.2.4
Additional information, such as screenshots and error log messages if applicable:
The pln plugin depends on 2 database tables, namely the ‘pln_deposits’ and
‘pln_deposit_objects’ tables. If those tables are not in your database, you
may not have installed the plugin properly.
both tables exist and are filled with data
The ‘plugins.generic.pln.classes.tasks.Depositor’ task must be inside the
‘scheduled_tasks’ database table. If not, try ‘Reload Scheduled Tasks’ from
the Plugins gallery area, under the Acron plugin.
an entry exists in the table along with the date (2022-01-18 00:15:17)
Search the plugin’s logs in the ‘scheduledTaskLogs’ folder within the OJS
files directory. Files named ‘PKPPLNDepositorTask-id-datestamp’ should
be found there.
in the folder “scheduledTaskLogs” there is a file “PKPPNDepositorTask-id-20220118.log”
-In the scheduled task log files, if an entry like ‘[date time] [Notice] Task
process stopped.’ is found, then the process seems to have exited as it
should. Otherwise please check the PHP logs for more info/errors.
-
[2022-01-18 00:15:17] [Notice] Task process started.
[2022-01-18 00:15:17] [Notice] PLN Depositor executeActions started
[2022-01-18 00:15:17] [Notice] Depositor processing for Scientific Journal of Bielsko-Biala School of Finance and Law.
[2022-01-18 00:15:17] [Notice] Getting service document.
[2022-01-18 00:15:19] [Notice] Processing deposit status updates.
[2022-01-18 00:15:19] [Notice] Trying status update for 1 (Issue: 1) (Local Status: [Transferred], Processing Status: [Unknown], Lockss Status: [Unknown])
[2022-01-18 00:15:20] [Notice] Processing status got for 1 → (depositedByJournal)
[2022-01-18 00:15:20] [Notice] Trying status update for 2 (Issue: 8) (Local Status: [Transferred], Processing Status: [Unknown], Lockss Status: [Unknown])
[2022-01-18 00:15:20] [Notice] Processing status got for 2 → (depositedByJournal)
[2022-01-18 00:15:20] [Notice] Deposit 2 has unknown LOCKSS state depositedByJournal
[2022-01-18 00:15:20] [Notice] Trying status update for 30 (Issue: 52) (Local Status: [Transferred], Processing Status: [Unknown], Lockss Status: [Unknown])
[2022-01-18 00:15:21] [Notice] Processing status got for 30 → (harvest-error)
[2022-01-18 00:15:21] [Notice] Deposit 30 has unknown processing state harvest-error
[2022-01-18 00:15:21] [Notice] Trying status update for 31 (Issue: 53) (Local Status: [Transferred], Processing Status: [Unknown], Lockss Status: [Unknown])
[2022-01-18 00:15:22] [Notice] Processing status got for 31 → (payload-error)
[2022-01-18 00:15:22] [Notice] Deposit 31 has unknown processing state payload-error
[2022-01-18 00:15:22] [Notice] Processing updated content.
[2022-01-18 00:15:22] [Notice] Processing new content.
[2022-01-18 00:15:22] [Notice] Packaging content for deposit.
[2022-01-18 00:15:22] [Notice] Sending deposits to the PKP PN.
[2022-01-18 00:15:22] [Notice] Task process stopped.
If an issue fails to be packaged, it may be useful to try and export the issue
from the native import/export plugin. Possible export problems may cause the
PLN Plugin to fail to send the failed content, and the native import/export
plugin may display some hints on why the failure occured.
- I am able to export the release with the “Native XML Plugin” without any problem (the parser does not indicate any errors" unless I have misunderstood something in this step
There is currently a problem with out-of-date SSL certificates on the PKP|PN service and it appears to be preventing it from collecting deposits from your server; I’ve asked systems staff for an update.
Regards,
Alec Smecher
Public Knowledge Project Team