Paypal plugin configurations

Dear Sirs,
With OJS version OJS 3.3.0-7,
We activated the Paypal plugin and in the payment settings, after enabling, we entered “account”, “ID” and “password”, besides such a “test mode”. On the website, accesses appear with locks, but when clicking on them, they do not work (open a blank page after a long time).
Att.,
Paulo
RELEASE EDL.

Hi @releaseeditorial,

Do you have access to the PHP error logs for site and could post any relevant output here? That might help to identify what is happening here.

Best regards,

Roger
PKP Team

Hi @rcgillis,
The error log shows this message today: " [Fri Oct 22 21:17:07 2021] [error] mod_fcgid: stderr: ojs2: 404 Not Found
".

Best regards,

Paulo
RELEASE EDL.

Hi @releaseeditorial,

Thanks for reporting. I’ll pass along to our dev team to see if they can try to assist when they are available.

Best regards,

Roger
PKP Team

Thanks, @rcgillis.

We’re waiting for some help.

Best regards,

Paulo
RELEASE EDL.

Dear @rcgillis, I would like to add, in addition to the error log already sent, the message that appears in the browser after some time: "ERR_TOO_MANY_REDIRECTS ".
If it’s any help…

Dear @rcgillis,

It looks like the solution found by @marcello8080 in this thread OJS 3 too many redirect on purchase article - #4 by asmecher will help to solve our problem. We’re trying now.

If anyone has found a similar solution or problem, please let us know.

We’ll be back to tell more about it…

Paulo
RELEASE EDL.

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