Hello, We have never upgraded OJS 3.3.0.15 journal editors facing the issue, they receive emails without the actual values, just as variables without actual data. All variables working - they show actual values in emails, except {$reviewGuidelines} - this showing as variable: {$reviewGuidelines}. He…

And, just a quick follow-up to this, as I’ve discussed this with one of our developers: In 3.4 the behaviour has changed, email variables are associated with mailables and entities they are using rather than templates themselves. Most of variables were standardized. Here’s short documentation on th…

OJS 3.3: emails sent with placeholders instead of data

Software Support

rcgillis December 19, 2024, 11:56am 2

Hello @tntcko,

You might want to have a look at this post

And, in particular this part of the thread:

Do you know if this is the case with your OJS instance?

-Roger
PKP Team