[OJS 3.3.0.11] Plugin Gallery empty

Greetings!

We had OJS 3.2.1-4 on ubuntu 22.04 and the Plugin Gallery was displaying plugins. Later on, we upgraded to 3.3.0-11 TLS When I go to the Plugins tab, I don’t see a Plugin Gallery (see screenshot). Am I missing something?

nginx version: nginx/1.22.0
PHP 7.4.30 (fpm-fcgi) (built: Aug 24 2022 22:35:49)

Screen Shot 08-27-22 at 11.04 AM

nginx error:
2022/08/27 11:52:21 [error] 701#701: *345 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 203.217.140.7, server: …, request: “GET /index.php/jom/$$$call$$$/grid/plugins/plugin-gallery-grid/fetch-grid?_=1661572339702 HTTP/2.0”, upstream: “fastcgi://127.0.0.1:9000”, host: …, referrer: “https://…/index.php/jom/management/settings/website”

If someone could help me sort this out, I would be very grateful!

Hi @my5660

There are some possible causes for this issue. Could you please if any of the following threads might help you?

Best,
Israel

Thank you, @israel.cefrin

I’ve looked at the thread, but nothing changes Plugin Gallery keeps loading but nothing shown. when upgrading from version 3.1.2 to 3.2.1 everything is working fine including the gallery plugin, the error occurs when upgrading to 3.3.0

error.log:
2022/08/31 18:44:42 [error] 4607#4607: *11415 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: 203.217.140.7, server: […], request: “GET /index.php/jom/$$$call$$$/grid/plugins/plugin-gallery-grid/fetch-grid?_=1661942680422 HTTP/1.1”, upstream: “fastcgi://127.0.0.1:9000”, host: “[…]”, referrer: “http://[…]/index.php/jom/management/settings/website”

PHP-FPM Log:
31-Aug-2022 18:44:42] WARNING: [pool www] child 9680 exited on signal 11 (SIGSEGV) after 1.452462 seconds from start

Dmesg:
22425.884220] php-fpm[9680]: segfault at 7fe0055b4140 ip 00007fe0055b4140 sp 00007fff943dce58 error 15 in libssl.so.3[7fe0055b3000+a000]
[22425.884234] Code: 00 00 00 84 56 05 e0 7f 00 00 06 00 00 00 00 00 00 00 20 24 54 05 e0 7f 00 00 f0 6f 58 05 e0 7f 00 00 a0 ff 53 05 e0 7f 00 00 5c 56 05 e0 7f 00 00 e0 6a 56 05 e0 7f 00 00 e0 93 55 05 e0 7f

thanks,

Hi @my5660

Are you running Nginx ? Which is your PHP version in the webserver?
This scenario usually relates to php-fpm when it doesn’t have enough memory. Have you checked your stack setting?

Best,
Israel

Hi @my5660,

If above methods are not working try clearing cache at your journal dashboard > administration > Clear Data Caches and Clear Template Cache. If still facing the same problem please check your version of PHP and if its lower than 7.4 please change it to 7.4 or higher. It happened to me few days ago and I fixed it this way.

Best regards,
JHRS