OJS 3.2: Statistics not working

[Juan_Lopez]

Hi, It’s me again… how can I make my statistic module work? currently is not showing any data since we upgraded our OJS 2.4 to the 3.2.1 version:

Hope you guys can help me.

Best regards,

Juan

[blmirza]

Dear please see this link. It may be of some help

Article statistics, Metrics stopped updating

Greeting of the day We have updated from ojs3.2.1 to ojs3.2.1-1. There was a problem with plugin updates which was resolved by a change in code. Everything was going fine however for the last 2 days, the metrics from paperbuzz, and total downloads are stopped updating new counts. New articles published does not show any available metrics even after 72 hours. The article stats in the dashboard are also not showing any updates in abstract views or file views, not it is updating a list of more art…