I have some users on one of the journals we host that cannot reset their password due to the link in the email expiring before they click on it.
I test it myself and requested a reset password. As soon as I got the email I click on the link.
I get this message “Sorry, the link you clicked on has expired or is not valid. Please try resetting your password again.”
Is there a place to set how long a link will stay active.
Thanks for posting. I made a change to the password reset hash and then I wasn’t able to get into anything or reset my password. I restored files and the database from a backup and still couldn’t reset my password. Glad I’m not going crazy, I look forward to a patch.
I’ve update from OJS 2.4.6 to 2.4.7 and I’m not more able to log in with my admin password. To reset it, I’m receiving the message Reset Password link expired. Please what should I do to get back access to the system ???