Multiple Issue in OJS version 3.1.1.2

[pcansf]

Since upgrading to the new OJS version 3.1.1.2, our users have been experiencing the following errors:

*Repeated Auto Logout after a couple of clicks. We have also observed this in our editors and admin accounts.

*Repeated appearance of the error message: The current role does not have access to this operation. Please refer to the attached screenshot.

*Repeated API.submisions.unknownerrors.

We have reviewed and tried things mentioned in the following threads:

Error in upgrading OJS 3.0.2 to OJS 3.1.1

@NateWr Thanks. Now I’m on a different computer (a 2012 Mac with latest OS, Safari and Firefox). On Safari I have not seen the ##api.submissions.unknownError## message, just the javascript errors I noted above. It’s possible that the message just disappears too quickly to see; on Firefox it pops up (in a little window) and goes away so quickly that I had to record the screen to read it. From now on I’m running Firefox 59.0.2. The cache is turned off and I have the Developer Console open. …

[Solved] Custom domain error ##api.submissions.unkownError## on OJS3.1.1

We did an upgrade from 2.4.8 to 3.1.1 (ex. Ojs.domain.com) After some difficulties, we finally have almost everything running. For some of our journals we have custom domains.(ex.: custom.domain.com) For these we have problems when we login and check the submissions: We get the following 3 errors: ##api.submissions.unkownError## [ojserror] after checking with developer tools on, we saw that it tries 3 api-call’s to get information from ex. following link: https://custom.domain.com//custom/…

https://forum.pkp.sfu.ca/t/api-submission-uknown-error/45582

Please help since this is really impeding our work. Thank you.

[bog]

Dear @pcansf and All,

today a Section Editor was reporting this behavior, and I have no clue what happened. Did you find any solution to this?

Thanks in advance,
Bogi