Missing files in galeys

[henriquejsfj]

Describe the issue or problem

When the editor inserts a file into the composition it seems to work, however, after some days (I don’t know exactly how many) the submission file disappear. From my investigation it occurs only when the editor uploads the file.

Steps I took leading up to the issue
Can’t reproduce, kind of random.

What application are you using?
OJS 3.4.0

Additional information
An example of the issue (system in pt_BR):

I have some plugins to adapt the workflow to our needs, but it seems not the plugins problem.

[asmecher]

Hi @henriquejsfj,

If you’re not running the latest 3.4.0 release, I’d suggest upgrading. See this thread for details.

Regards,
Alec Smecher
Public Knowledge Project Team

[henriquejsfj]

Thanks!

I didn’t find this topic on my searches earlier.

I’m glad it was already solved.