Before clicking the filename field (“Continue”-button clickable):
After clicking the filename field:
The only way to continue once the field has been clicked is to enter a filename in each active language.
Language settings for this journal are: UI, forms and submissions activated for Swedish, Danish, and English. Swedish is the primary language. However, we have noticed it in all journals with several active submission languages.
Any ideas? Could anyone running the same version check if it is a general issue, or if it might be local?
Hello @rcgillis and thank you for the quick reply! This happens in any stage in the submission, i.e. submission, review etc, and in any part of each stage, i.e. review files, revisions, etc.
I just noticed a slightly different behaviour in journals with only two languages enabled. In these cases the file always needs to be named manually, because the first language field is empty:
After clicking the field you can see that the filename is present in the second language field:
This happens irregardless of which language is active at the moment.
Any ideas about where to look for source of error in our installation?
Thanks for providing these additional details. Interesting to note the bit about the two languages. I’m not sure if this is a bug or intentional - I’m going to ask one of our developers to give this a closer look and try to determine that.
I spoke with one of our developers about this, and apparently this is a long-standing issue with the old file upload wizard. There are some plans to overhaul this wizard, so there could be some improvements to this in future versions.
Thank you @rcgillis for looking into it! Are there any ways to fix the error besides going back to a former version? We didn’t experience this in 3.1.2, it only started after upgrading to 3.3.