Institutional Subscription without user log-in?


I tried to set up an institutional subscription in OJS 3.1 with IP ranges. I used these IP-ranges provided by the university I’m working at:

However, whenever I try to access articles with an institutional subscription from my university computer, I do not have automatic access. Instead, I’m being redirected to the log-in page.

This problem occurs even if I enter just my own IP address in the instutional subscription settings.

Thanks for your help!


Hi Etienne,

It’s possible that the IP address being picked up by OJS is different than the institution’s actual address (see IP Access Not Working). You can check your web server logs to see what IP address the requests are appearing as, and make sure that’s the IP address in your subscription. Please let me know if this helps.

Amanda Stevens
Public Knowledge Project Team

Hi Amanda,

thanks for your response! We checked server logs and the IP OJS picks up is identical with the actual address.

However, we are getting this error:

[Sat Nov 11 18:37:14 2017] [error] [client] ojs2: 404 Not Found, referer:[]=website

Best, Etienne