Failed to load resource: the server responded with a status of 404 (Not Found)

Software Support
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1

I am using the OJS 3.3.0-11 LTS. We have hosted two journals. After enabling the lets-encrypt certbot. The CSS is not loading on the site index page https://journals.jgu.edu.in/ but it is working fine if I open the journal-specific index page https://journals.jgu.edu.in/index.php/jjia.
Force SSL is On in the Config file.

base_url = “https:\journals.jgu.edu.in”
base_url[index] = https://journals.jgu.edu.in/index.php
base_url[myJournal] = https://journals.jgu.edu.in/jjia
base_url[myOtherJournal] = https://journals.jgu.edu.in/jjpp

allowed_hosts = ‘["journals.jgu.edu.in"]’

; Force SSL connections site-wide
force_ssl = On

; Force SSL connections for login only
force_login_ssl = On

The style file is not loading on the site Index page https://journals.jgu.edu.in/ but style things are working fine in the Journals index page https://journals.jgu.edu.in/index.php/jjpp/index when disable_path_info = Off and also administration option is also not working it is showing 404 not found.

In site view page source index.php is missing
< link rel=“stylesheet” href=“https://journals.jgu.edu.in//$$$call$$$/page/page/css?name=stylesheet” type=“text/css” />
and In Journal index page < link rel=“stylesheet” href=“https://journals.jgu.edu.in/index.php/jjpp/$$$call$$$/page/page/css?name=stylesheet” type=“text/css” />

When disable_path_info = On, then CSS it takes the site page as well as the journals page working fine but when I unpublished the article it through an error that the requested URL is not found and we need to replace the PDF with the correct PDF.

2

Probably something else is wrong but please, start changing your base_url:

The URL need to be properly defined as follows:

base_url = "https://journals.jgu.edu.in"

Cheers,
m.

3

@marc I did but nothing is happening.
base_url = “https://journals.jgu.edu.in”

4

Sorry @AFA I was away from keyboard.

With the published information I can’t tell you what is failing so I will forward your message to PKP support just in case they can drive you better to a solution.

Cheers,
m.