Hello, when I try to load the cover of an article it tells me that the format is not allowed, but the format of the cover that I upload is the correct one that you mention but at the end when I save it it says that the format is incorrect.
Hi @Jose-Manuel ,
Thanks for your question. Could you please confirm which version of OJS you’re currently using?
Kind Regards,
I am using ojs version 3.1.1.2.
Hi @Jose-Manuel ,
Thanks for confirming! It looks like there are a couple of related post to your issue. Please have a look at the following:
On OJS3, we cannot upload the cover image for a new issue. Here’s our journal manager:
“I seem to have run into an issue where the cover image for an issue fails to upload properly. Here are a few screenshots of what happened. In short, I was able to drag and drop the .png file of the cover, and it seems to upload, but then when I click “Save” I get an error message saying that only .png .jpg or .gif files are supported (which does not make sense since I uploaded a .png file). I have tried this…
This message has two common causes:
Uploads are failing entirely. Check to ensure that your PHP configuration permits uploads.
The upload is succeeding, but the software is having trouble ensuring that it’s the right type of file.
PKP software uses MIME types to ensure that e.g. uploaded logos are actually image files. There are several mechanisms that may be available to PHP to do this, depending on your server configuration:
PHP’s fileinfo extension
PHP’s mime_content_type function
The sy…
I hope that this clarification is helpful, but please let me know if you have any additional questions.
Kind Regards,
