i am using ojs 3.3.0 -5 upgraded last week i faced problem in edit an email template it give me the following error
Hi @noni
If I recall correctly there were some issues with email templates with multiple language setup. Is that the case with you?
Regards, Primož
yes i cannot update the template of the emails also i use one language English only in my journal system how can i fix this issues
hi i just fixed this error for my system i am using only one language so i go to system admin and remove all languages that installed previously and keep only English and it works fine now i can edit the email temp. easly
I tried disabling all the other languages and enabling only English but didn’t work
all you need is to remove them from administration → site setting → languages
then remove them and keep only english
Thanks for your quick reply @noni. I have attached the screenshot of what was suggested to perform and I did the same, enabling only English and disabling all other languages. But still, the problem persists.
@primozs Will you also please help me with this?
Hi @rakesh9490
I am sorry, I have no idea what to do. This is the topic I referred to if it helps: OJS 3.3.0.3 error when saving email template
Regards, Primož
Thanks for your reply
@rcgillis Have you got any idea?
you need to delete not disable just like attached pic.
Thanks a lot, @noni. It has worked here. Cheers
you are welcome enjoy it
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