Whenever I want to add a reviewer, I always check how many submissions the reviewer has currently - it is simply not considerate to send someone a new request if that person has already accepted to review 1 or 2 papers.
However, the number of currently assigned papers is incorrect. For example, the user is showing as having three papers currently assigned, but when I log in as that user, there are no papers assigned.
The reason is that archived papers also count towards the total, which should not be the case - we do not expect the reviewer to finish those reviews as those papers have already been processed. The user simply didn’t finish those reviewers, and we carried on without them.
Is there a way to not count those archived submissions? otherwise, the currently assigned value is meaningless, and I would have to check every time I assign a reviewer to a paper.
We are using cloud-hosted OJS/PKP installation; I’m not sure what version is that, can’t find that information anywhere