Hi
I am trying to enable ORCID plugin. I fill the details correctly, but when I click on the ok button, it does not save the setting and its show the loading circle rotates always. Sometimes it happens when I try to add a discussion at all stage.
I hope I will get the solution for that.
Thanks
Do you have ORCID account?
YES, I OPEN A PUBLIC ACCOUNT FOR our journal.
When you see the loading circle which hangs indefinitely, this probably indicates a PHP or Javascript error behind the scenes.
Check your PHP error log for an Error or Fatal message there which corresponds to the date and time and IP of the failed request. (You can ignore Notice messages).
You may also want to check for any Javascript errors via the browser’s Web Inspector.
Dear @ctgraham
I see this error on the console; please tell me what need to do next?
The message of “403 Forbidden” makes me suspect that your server might have mod_security installed with some rules enabled that are blocking normal OJS calls.
Try disabling mod_security. If the problem resolves, examine the rules to identify the culprit. If the problem remains with mod_security disabled, we’ll need to look elsewhere.
A post was split to a new topic: ORCID plugin configuration