Author unable to upload revised article - OJS 3

[LuqmanH]

Hi
One of our editors alerted us to an issue where a user with author permissions was unable to upload a revised version of their article. The system gives them the error message: “The current role does not have access to this operation”.

Looks like a similar issue to this but there is no answer to this query:

OJS 3 author unable to submit revision

Hello, we have a few authors that are unable to submit revisions in the Review stage. They have received an email from OJS informing them that a revision has requested by the journal editor. Once they click on the link and log in OJS, they receive an error message “you don’t currently have access to that stage of the workflow” and the page won’t load. I have attached the error message below. [image] I have checked one of the authors’ role in OJS. He is a reader, author and reviewer. I have a…

Possibly also related to this github thread? [OJS 3] Author cannot upload revised article as a new version · Issue #3653 · pkp/pkp-lib · GitHub

This journal is using OJS 3.1.1.0

[LuqmanH]

Hi @asmecher is this the same iss as this? Author can not upload revision file ?

[JuliaFlanders]

I’d like to reactivate this thread. We are using OJS 3.4.0.6 and we are having this same problem: some authors (about 1 in 10) report that they receive an error message when they click “Upload” to upload a revised version of their submission, post-review. The error message says “You are not allowed to add and edit these files.” Members of the editorial team are able to log in as the author and are always able to upload the file on behalf of the author.

Based on that behavior, can you speculate about what might be causing the problem? Is there a list of things we could ask the author, which might reveal the source of the problem?

[JuliaFlanders]

After some scrutiny of the affected accounts and some experimentation, I think we figured out the source of the problem. If an author does not have the role of “Reader”, their ability to upload revised files is affected. This feels like a bug to me; the “Reader” role shouldn’t have any impact on the activities of the “Author” role.