All text displaying in hashtags

Software Support
1

Hi All,

Im very new to OJS. And ran into a strage issue today.

For some reason my entire site is displaying all output in the following format

##admin.siteAdmin##
##admin.siteManagement##
##admin.siteSettings##
##admin.hostedJournals##
##common.languages##
##admin.authSources##
##admin.categories##

I tried googleing but could not find any solutions to this.
Does anyone perhaps know why this would happen and what the solution might be?

Link http://africanjcor.co.za

Thank you

2

Hi @Nardusg,

I suspect file permissions in the cache directory are not set correctly. OJS needs to be able to manage the files there.

Regards,
Alec Smecher
Public Knowledge Project Team

3

Hi @asmecher

Thank you very much. I have checked the permissions on the cache folder and they seem to be correct. I tried using the clear cache options under site admin and they did manage to update the files on the cache folder but the problem still persists

Kind Regards

4

Hi @Nardusg,

What language are you using OJS in?

Regards,
Alec Smecher
Public Knowledge Project Team

5

Hi @asmecher

It is suppose to be in English :-).

6

Hi @Nardusg,

Hmm, that’s unusual. Do you see anything relevant in your PHP error log?

Regards,
Alec Smecher
Public Knowledge Project Team

7

This happens to us on a regular basis (once a month or so) in 2.4.8. It is fixed until next time by clearing the template cache (and maybe the data cache) as site manager. It would be nice to know why it happens so that we can fix it.

8

Hi @bdm,

The likeliest cause I can think of is something outside of OJS modifying your cache files. I would suggest looking at the modified cache files before clearing them to see if that reveals the cause, e.g. if there’s spam content in those files.

Regards,
Alec Smecher
Public Knowledge Project Team