After upgrade OMP from we found that when we try to open the “Activity Log & Notes” window, it keeps loading.
i dint find any errors on apache logs .
i try execute SQL from this issue:
opened 09:11AM - 12 Nov 21 UTC
closed 10:21AM - 17 Nov 21 UTC
Bug:1:Low
**Describe the bug**
Please tell us what happens, what you expected to happen, … and why you think it is a bug in the software.
I am using **OJS 3.3.0.8** based on
OS platform | Linux
PHP version | 7.4.15
Apache version | Apache/2.4.6 (CentOS)
Database driver | mysql
Database server version | 5.5.60-MariaDB
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It is found that some of the **Activity Log** can't be visible if the author deleted some of the notes. I just noticed recently at the production stage, the author deleted some conversions and I could not able to upload files at the copyediting stage as well as I am unable to view the activity log.
When I checked the database I have seen discontinued **note id**
Then I have added those missing ID's by copying the existing record then I managed to see the activity log and upload the file.
Please find the attached picture in a sequence.
**Added two records by copying from one of the conversation by changing the note id**
**after added two records**
I also faced this problem in many articles and could not be managed to identify the root cause of the problem. However, today I was communicating with the authors and noticed that the uploaded file with communication is missing and I tried to see the activity but I could not manage to see it. I could manage to find the database since I have access to the database and added those missing data to see the functionality.
I hope that the issue can be resolved if the author deleted some conversations.
Thanks.
Zahirul
dont resolve
OMP 3.3.0.13 version,
1 Like
abadan
February 8, 2023, 8:42pm
2
Hello @Agostinho_Gomes
If you use any ad blocking or antivirus tool, temporarily disable it to see if it is interfering with the opening of that page.
This usually resolves the reported issue.
we test with different browsers, without success.
when i was searching about this problem i found a ticket about the “ad block” that was blocking js, but its not our case.
i fount this, but where is the solution?
i found this
I noticed that the problem occurs when display_error = on in the config.php.ini file. With off value it work.
i change “display_errors = Off” to “display_errors = On” ,and now the “Activity Logs” appears.
i dont understand.
Got the symptom in OJS 3.3.0-15, Activity log was not loading - it turned out to be an adblock issue - when I disabled the adblocker for our site, the activity log loaded. I’m using uBlock.
