"You do not have enough space in your user directory."

[sabrinachiodo]

I am receiving an error code that says “You do not have enough space in your user directory.” when I try to upload a photo to Key Information section under the Journal Settings tab. See screenshot for the error message.

I am using OJS 3.3.0.3

How can I fix this issue? Please help!

[rcgillis]

Hi @sabrinachiodo,

This usually has to do with the size configuration in the public_user_dir_size setting in your config.inc.php

OJS 3.2.1.2 TinyMCE Plugin upload image error

Hi @Serega_SWorld and welcome to the forum! Someone came across this issue and mentioned it in one of github’s issues: Remove JBImages plugin · Issue #5871 · pkp/pkp-lib · GitHub According to @NateWr’s response in this you might need to change the public_user_dir_size setting in your config.inc.php

-Roger
PKP Team

[sabrinachiodo]

Hi Roger,

Sorry, I’m completely new to this - where can i Find config.inc.php? I’ve gone in on the back end and examined the HTML of the website and cannot seem to find it.

Thanks for your help,
Sabrina

[rcgillis]

It should be in the main directory of where your OJS directory lives on your server. You may have to contact your webhost and/or systems administrator if you’re not exactly share where this is for your hosting environment.

-Roger
PKP team