Website doesn't load after upgraded to 3.4.0.7

Software Support
1

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Screenshot_11655×1134 89.1 KB

I have successfully upgraded my pkp 3.3.0.19 to 3.4.0.7

but after upgrading website don’t load , it says " This page isn’t working"
see this in https://dev.ittc.edu.bd/index.php/jocw

2

Hi @aamunim,

Are you able to check your PHP error logs and report on errors found there?

-Roger
PKP Team

4

here is error log

[18-Sep-2024 13:59:36 UTC] WARNING: The NavigationMenu (ContextId: 1, Title: User Navigation Menu, Area: user) will be skipped because the specified area has already a NavigationMenu attached.
[18-Sep-2024 13:59:36 UTC] WARNING: The NavigationMenu (ContextId: 1, Title: Primary Navigation Menu, Area: primary) will be skipped because the specified area has already a NavigationMenu attached.
[18-Sep-2024 13:59:36 UTC] WARNING: The NavigationMenu (ContextId: 0, Title: User Navigation Menu, Area: user) will be skipped because the specified area has already a NavigationMenu attached.
[18-Sep-2024 14:01:15 UTC] PHP Fatal error: Uncaught Error: Call to a member function getOption() on null in /home/ittcrbdt/dev.ittc.edu.bd/cache/t_compile/b9da708b775ca192cb9735589afa7e98b537357a^e64e579388e5615e11e939b12134d6ae8679eba6_0.app.frontendpagesindexJournal.tpl.php:36
Stack trace:
#0 /home/ittcrbdt/dev.ittc.edu.bd/lib/pkp/lib/vendor/smarty/smarty/libs/sysplugins/smarty_template_resource_base.php(123): content_66eadd2b410bb5_54891410()
#1 /home/ittcrbdt/dev.ittc.edu.bd/lib/pkp/lib/vendor/smarty/smarty/libs/sysplugins/smarty_template_compiled.php(114): Smarty_Template_Resource_Base->getRenderedTemplateCode()
#2 /home/ittcrbdt/dev.ittc.edu.bd/lib/pkp/lib/vendor/smarty/smarty/libs/sysplugins/smarty_internal_template.php(217): Smarty_Template_Compiled->render()
#3 /home/ittcrbdt/dev.ittc.edu.bd/lib/pkp/lib/vendor/smarty/smarty/libs/sysplugins/smarty_internal_templatebase.php(238): Smarty_Internal_Template->render()
#4 /home/ittcrbdt/dev.ittc.edu.bd/lib/pkp/lib/vendor/smarty/smarty/libs/sysplugins/smarty_internal_templatebase.php(134): Smarty_Internal_TemplateBase->_execute()
#5 /home/ittcrbdt/dev.ittc.edu.bd/lib/pkp/classes/template/PKPTemplateManager.php(1369): Smarty_Internal_TemplateBase->display()
#6 /home/ittcrbdt/dev.ittc.edu.bd/pages/index/IndexHandler.php(83): PKP\template\PKPTemplateManager->display()
#7 [internal function]: APP\pages\index\IndexHandler->index()
#8 /home/ittcrbdt/dev.ittc.edu.bd/lib/pkp/classes/core/PKPRouter.php(334): call_user_func()
#9 /home/ittcrbdt/dev.ittc.edu.bd/lib/pkp/classes/core/PKPPageRouter.php(278): PKP\core\PKPRouter->_authorizeInitializeAndCallRequest()
#10 /home/ittcrbdt/dev.ittc.edu.bd/lib/pkp/classes/core/Dispatcher.php(165): PKP\core\PKPPageRouter->route()
#11 /home/ittcrbdt/dev.ittc.edu.bd/lib/pkp/classes/core/PKPApplication.php(395): PKP\core\Dispatcher->dispatch()
#12 /home/ittcrbdt/dev.ittc.edu.bd/index.php(21): PKP\core\PKPApplication->execute()
#13 {main}
thrown in /home/ittcrbdt/dev.ittc.edu.bd/cache/t_compile/b9da708b775ca192cb9735589afa7e98b537357a^e64e579388e5615e11e939b12134d6ae8679eba6_0.app.frontendpagesindexJournal.tpl.php on line 36
[18-Sep-2024 14:01:18 UTC] PHP Fatal error: Uncaught Error: Call to a member function getOption() on null in /home/ittcrbdt/dev.ittc.edu.bd/cache/t_compile/b9da708b775ca192cb9735589afa7e98b537357a^e64e579388e5615e11e939b12134d6ae8679eba6_0.app.frontendpagesindexJournal.tpl.php:36
Stack trace:
#0 /home/ittcrbdt/dev.ittc.edu.bd/lib/pkp/lib/vendor/smarty/smarty/libs/sysplugins/smarty_template_resource_base.php(123): content_66eadd2b410bb5_54891410()
#1 /home/ittcrbdt/dev.ittc.edu.bd/lib/pkp/lib/vendor/smarty/smarty/libs/sysplugins/smarty_template_compiled.php(114): Smarty_Template_Resource_Base->getRenderedTemplateCode()
#2 /home/ittcrbdt/dev.ittc.edu.bd/lib/pkp/lib/vendor/smarty/smarty/libs/sysplugins/smarty_internal_template.php(217): Smarty_Template_Compiled->render()
#3 /home/ittcrbdt/dev.ittc.edu.bd/lib/pkp/lib/vendor/smarty/smarty/libs/sysplugins/smarty_internal_templatebase.php(238): Smarty_Internal_Template->render()
#4 /home/ittcrbdt/dev.ittc.edu.bd/lib/pkp/lib/vendor/smarty/smarty/libs/sysplugins/smarty_internal_templatebase.php(134): Smarty_Internal_TemplateBase->_execute()
#5 /home/ittcrbdt/dev.ittc.edu.bd/lib/pkp/classes/template/PKPTemplateManager.php(1369): Smarty_Internal_TemplateBase->display()
#6 /home/ittcrbdt/dev.ittc.edu.bd/pages/index/IndexHandler.php(83): PKP\template\PKPTemplateManager->display()
#7 [internal function]: APP\pages\index\IndexHandler->index()
#8 /home/ittcrbdt/dev.ittc.edu.bd/lib/pkp/classes/core/PKPRouter.php(334): call_user_func()
#9 /home/ittcrbdt/dev.ittc.edu.bd/lib/pkp/classes/core/PKPPageRouter.php(278): PKP\core\PKPRouter->_authorizeInitializeAndCallRequest()
#10 /home/ittcrbdt/dev.ittc.edu.bd/lib/pkp/classes/core/Dispatcher.php(165): PKP\core\PKPPageRouter->route()
#11 /home/ittcrbdt/dev.ittc.edu.bd/lib/pkp/classes/core/PKPApplication.php(395): PKP\core\Dispatcher->dispatch()
#12 /home/ittcrbdt/dev.ittc.edu.bd/index.php(21): PKP\core\PKPApplication->execute()
#13 {main}
thrown in /home/ittcrbdt/dev.ittc.edu.bd/cache/t_compile/b9da708b775ca192cb9735589afa7e98b537357a^e64e579388e5615e11e939b12134d6ae8679eba6_0.app.frontendpagesindexJournal.tpl.php on line 36
[18-Sep-2024 21:56:08 UTC] PHP Fatal error: Uncaught Error: Call to a member function getOption() on null in /home/ittcrbdt/dev.ittc.edu.bd/cache/t_compile/b9da708b775ca192cb9735589afa7e98b537357a^e64e579388e5615e11e939b12134d6ae8679eba6_0.app.frontendpagesindexJournal.tpl.php:36
Stack trace:
#0 /home/ittcrbdt/dev.ittc.edu.bd/lib/pkp/lib/vendor/smarty/smarty/libs/sysplugins/smarty_template_resource_base.php(123): content_66eadd2b410bb5_54891410()
#1 /home/ittcrbdt/dev.ittc.edu.bd/lib/pkp/lib/vendor/smarty/smarty/libs/sysplugins/smarty_template_compiled.php(114): Smarty_Template_Resource_Base->getRenderedTemplateCode()
#2 /home/ittcrbdt/dev.ittc.edu.bd/lib/pkp/lib/vendor/smarty/smarty/libs/sysplugins/smarty_internal_template.php(217): Smarty_Template_Compiled->render()
#3 /home/ittcrbdt/dev.ittc.edu.bd/lib/pkp/lib/vendor/smarty/smarty/libs/sysplugins/smarty_internal_templatebase.php(238): Smarty_Internal_Template->render()
#4 /home/ittcrbdt/dev.ittc.edu.bd/lib/pkp/lib/vendor/smarty/smarty/libs/sysplugins/smarty_internal_templatebase.php(134): Smarty_Internal_TemplateBase->_execute()
#5 /home/ittcrbdt/dev.ittc.edu.bd/lib/pkp/classes/template/PKPTemplateManager.php(1369): Smarty_Internal_TemplateBase->display()
#6 /home/ittcrbdt/dev.ittc.edu.bd/pages/index/IndexHandler.php(83): PKP\template\PKPTemplateManager->display()
#7 [internal function]: APP\pages\index\IndexHandler->index()
#8 /home/ittcrbdt/dev.ittc.edu.bd/lib/pkp/classes/core/PKPRouter.php(334): call_user_func()
#9 /home/ittcrbdt/dev.ittc.edu.bd/lib/pkp/classes/core/PKPPageRouter.php(278): PKP\core\PKPRouter->_authorizeInitializeAndCallRequest()
#10 /home/ittcrbdt/dev.ittc.edu.bd/lib/pkp/classes/core/Dispatcher.php(165): PKP\core\PKPPageRouter->route()
#11 /home/ittcrbdt/dev.ittc.edu.bd/lib/pkp/classes/core/PKPApplication.php(395): PKP\core\Dispatcher->dispatch()
#12 /home/ittcrbdt/dev.ittc.edu.bd/index.php(21): PKP\core\PKPApplication->execute()
#13 {main}
thrown in /home/ittcrbdt/dev.ittc.edu.bd/cache/t_compile/b9da708b775ca192cb9735589afa7e98b537357a^e64e579388e5615e11e939b12134d6ae8679eba6_0.app.frontendpagesindexJournal.tpl.php on line 36
[18-Sep-2024 21:56:16 UTC] PHP Fatal error: Uncaught Error: Call to a member function getOption() on null in /home/ittcrbdt/dev.ittc.edu.bd/cache/t_compile/b9da708b775ca192cb9735589afa7e98b537357a^e64e579388e5615e11e939b12134d6ae8679eba6_0.app.frontendpagesindexJournal.tpl.php:36
Stack trace:
#0 /home/ittcrbdt/dev.ittc.edu.bd/lib/pkp/lib/vendor/smarty/smarty/libs/sysplugins/smarty_template_resource_base.php(123): content_66eadd2b410bb5_54891410()
#1 /home/ittcrbdt/dev.ittc.edu.bd/lib/pkp/lib/vendor/smarty/smarty/libs/sysplugins/smarty_template_compiled.php(114): Smarty_Template_Resource_Base->getRenderedTemplateCode()
#2 /home/ittcrbdt/dev.ittc.edu.bd/lib/pkp/lib/vendor/smarty/smarty/libs/sysplugins/smarty_internal_template.php(217): Smarty_Template_Compiled->render()
#3 /home/ittcrbdt/dev.ittc.edu.bd/lib/pkp/lib/vendor/smarty/smarty/libs/sysplugins/smarty_internal_templatebase.php(238): Smarty_Internal_Template->render()
#4 /home/ittcrbdt/dev.ittc.edu.bd/lib/pkp/lib/vendor/smarty/smarty/libs/sysplugins/smarty_internal_templatebase.php(134): Smarty_Internal_TemplateBase->_execute()
#5 /home/ittcrbdt/dev.ittc.edu.bd/lib/pkp/classes/template/PKPTemplateManager.php(1369): Smarty_Internal_TemplateBase->display()
#6 /home/ittcrbdt/dev.ittc.edu.bd/pages/index/IndexHandler.php(83): PKP\template\PKPTemplateManager->display()
#7 [internal function]: APP\pages\index\IndexHandler->index()
#8 /home/ittcrbdt/dev.ittc.edu.bd/lib/pkp/classes/core/PKPRouter.php(334): call_user_func()
#9 /home/ittcrbdt/dev.ittc.edu.bd/lib/pkp/classes/core/PKPPageRouter.php(278): PKP\core\PKPRouter->_authorizeInitializeAndCallRequest()
#10 /home/ittcrbdt/dev.ittc.edu.bd/lib/pkp/classes/core/Dispatcher.php(165): PKP\core\PKPPageRouter->route()
#11 /home/ittcrbdt/dev.ittc.edu.bd/lib/pkp/classes/core/PKPApplication.php(395): PKP\core\Dispatcher->dispatch()
#12 /home/ittcrbdt/dev.ittc.edu.bd/index.php(21): PKP\core\PKPApplication->execute()
#13 {main}
thrown in /home/ittcrbdt/dev.ittc.edu.bd/cache/t_compile/b9da708b775ca192cb9735589afa7e98b537357a^e64e579388e5615e11e939b12134d6ae8679eba6_0.app.frontendpagesindexJournal.tpl.php on line 36
[19-Sep-2024 01:02:10 UTC] PHP Fatal error: Uncaught Error: Call to a member function getOption() on null in /home/ittcrbdt/dev.ittc.edu.bd/cache/t_compile/b9da708b775ca192cb9735589afa7e98b537357a^e64e579388e5615e11e939b12134d6ae8679eba6_0.app.frontendpagesindexJournal.tpl.php:36
Stack trace:
#0 /home/ittcrbdt/dev.ittc.edu.bd/lib/pkp/lib/vendor/smarty/smarty/libs/sysplugins/smarty_template_resource_base.php(123): content_66eadd2b410bb5_54891410()
#1 /home/ittcrbdt/dev.ittc.edu.bd/lib/pkp/lib/vendor/smarty/smarty/libs/sysplugins/smarty_template_compiled.php(114): Smarty_Template_Resource_Base->getRenderedTemplateCode()
#2 /home/ittcrbdt/dev.ittc.edu.bd/lib/pkp/lib/vendor/smarty/smarty/libs/sysplugins/smarty_internal_template.php(217): Smarty_Template_Compiled->render()
#3 /home/ittcrbdt/dev.ittc.edu.bd/lib/pkp/lib/vendor/smarty/smarty/libs/sysplugins/smarty_internal_templatebase.php(238): Smarty_Internal_Template->render()
#4 /home/ittcrbdt/dev.ittc.edu.bd/lib/pkp/lib/vendor/smarty/smarty/libs/sysplugins/smarty_internal_templatebase.php(134): Smarty_Internal_TemplateBase->_execute()
#5 /home/ittcrbdt/dev.ittc.edu.bd/lib/pkp/classes/template/PKPTemplateManager.php(1369): Smarty_Internal_TemplateBase->display()
#6 /home/ittcrbdt/dev.ittc.edu.bd/pages/index/IndexHandler.php(83): PKP\template\PKPTemplateManager->display()
#7 [internal function]: APP\pages\index\IndexHandler->index()
#8 /home/ittcrbdt/dev.ittc.edu.bd/lib/pkp/classes/core/PKPRouter.php(334): call_user_func()
#9 /home/ittcrbdt/dev.ittc.edu.bd/lib/pkp/classes/core/PKPPageRouter.php(278): PKP\core\PKPRouter->_authorizeInitializeAndCallRequest()
#10 /home/ittcrbdt/dev.ittc.edu.bd/lib/pkp/classes/core/Dispatcher.php(165): PKP\core\PKPPageRouter->route()
#11 /home/ittcrbdt/dev.ittc.edu.bd/lib/pkp/classes/core/PKPApplication.php(395): PKP\core\Dispatcher->dispatch()
#12 /home/ittcrbdt/dev.ittc.edu.bd/index.php(21): PKP\core\PKPApplication->execute()
#13 {main}
thrown in /home/ittcrbdt/dev.ittc.edu.bd/cache/t_compile/b9da708b775ca192cb9735589afa7e98b537357a^e64e579388e5615e11e939b12134d6ae8679eba6_0.app.frontendpagesindexJournal.tpl.php on line 36

5

Hi @aamunim,

See: Upgrading from 3.4.0.4 to 3.4.0.7 - #2 by asmecher

Regards,
Alec Smecher
Public Knowledge Project Team

6

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