hey everyone i have a journal systems it currently running on ojs 3.0.0.14, we have publish about 4 issues, we are currently receiving articles for this quarter publication, but after about 40 articles submitted, we began to experience issues in submission, i have tried clearing our database but all prove not to work, attached the screenshot of the stage where it get stoked, and the error log.
this is from our error log
[13-Jun-2023 07:03:19 Africa/Lagos] PHP Fatal error: Uncaught Error: Call to a member function getFullName() on null in /home/wnjmscom/public_html/journal/lib/pkp/classes/submission/reviewAssignment/ReviewAssignmentDAO.inc.php:453
Stack trace:
#0 /home/wnjmscom/public_html/journal/lib/pkp/classes/submission/reviewAssignment/ReviewAssignmentDAO.inc.php(139): ReviewAssignmentDAO->_fromRow(Array)
#1 /home/wnjmscom/public_html/journal/lib/pkp/classes/task/ReviewReminder.inc.php(133): ReviewAssignmentDAO->getIncompleteReviewAssignments()
#2 /home/wnjmscom/public_html/journal/lib/pkp/classes/scheduledTask/ScheduledTask.inc.php(146): ReviewReminder->executeActions()
#3 /home/wnjmscom/public_html/journal/lib/pkp/plugins/generic/acron/PKPAcronPlugin.inc.php(258): ScheduledTask->execute()
#4 [internal function]: PKPAcronPlugin->shutdownFunction()
#5 {main}
thrown in /home/wnjmscom/public_html/journal/lib/pkp/classes/submission/reviewAssignment/ReviewAssignmentDAO.inc.php on line 453
[13-Jun-2023 12:37:06 Africa/Lagos] PHP Warning: Undefined array key “certification” in /home/wnjmscom/public_html/journal/lib/pkp/classes/plugins/PluginGalleryDAO.inc.php on line 194
[13-Jun-2023 12:37:06 Africa/Lagos] PHP Warning: Undefined array key “certification” in /home/wnjmscom/public_html/journal/lib/pkp/classes/plugins/PluginGalleryDAO.inc.php on line 194
[13-Jun-2023 12:37:06 Africa/Lagos] PHP Warning: Undefined array key “certification” in /home/wnjmscom/public_html/journal/lib/pkp/classes/plugins/PluginGalleryDAO.inc.php on line 194
[13-Jun-2023 13:23:22 Africa/Lagos] PHP Fatal error: Uncaught TypeError: count(): Argument #1 ($value) must be of type Countable|array, null given in /home/wnjmscom/public_html/journal/cache/t_compile/cfac7d723fa83a8468f3fec3577c93a53cdab919^4ef1996850f75e89a53007d1a8243f48d8f4148f_0.app.submissionformcategories…php:24
Stack trace:
#0 /home/wnjmscom/public_html/journal/lib/pkp/lib/vendor/smarty/smarty/libs/sysplugins/smarty_template_resource_base.php(123): content_639aca76826cb1_75897425(Object(Smarty_Internal_Template))
#1 /home/wnjmscom/public_html/journal/lib/pkp/lib/vendor/smarty/smarty/libs/sysplugins/smarty_template_compiled.php(114): Smarty_Template_Resource_Base->getRenderedTemplateCode(Object(Smarty_Internal_Template))
#2 /home/wnjmscom/public_html/journal/lib/pkp/lib/vendor/smarty/smarty/libs/sysplugins/smarty_internal_template.php(216): Smarty_Template_Compiled->render(Object(Smarty_Internal_Template))
#3 /home/wnjmscom/public_html/journal/lib/pkp/lib/vendor/smarty/smarty/libs/sysplugins/smarty_internal_template.php(385): Smarty_Internal_Template->render()
#4 /home/wnjmscom/public_html/journal/cache/t_compile/cfac7d723fa83a8468f3fec3577c93a53cdab919^c7d6d017cda209d97dfa69aba1e0226666e0255e_0.core.submissionformstep1.tpl.php(66): Smarty_Internal_Template->_subTemplateRender(‘app:submission/…’, NULL, ‘cfac7d723fa83a8…’, 0, 3600, Array, 0, false)
#5 /home/wnjmscom/public_html/journal/lib/pkp/lib/vendor/smarty/smarty/libs/sysplugins/smarty_template_resource_base.php(123): content_639aca76709ae3_17457538(Object(Smarty_Internal_Template))
#6 /home/wnjmscom/public_html/journal/lib/pkp/lib/vendor/smarty/smarty/libs/sysplugins/smarty_template_compiled.php(114): Smarty_Template_Resource_Base->getRenderedTemplateCode(Object(Smarty_Internal_Template))
#7 /home/wnjmscom/public_html/journal/lib/pkp/lib/vendor/smarty/smarty/libs/sysplugins/smarty_internal_template.php(216): Smarty_Template_Compiled->render(Object(Smarty_Internal_Template))
#8 /home/wnjmscom/public_html/journal/lib/pkp/lib/vendor/smarty/smarty/libs/sysplugins/smarty_internal_template.php(385): Smarty_Internal_Template->render()
#9 /home/wnjmscom/public_html/journal/cache/t_compile/cfac7d723fa83a8468f3fec3577c93a53cdab919^d4a7db69d40565910b7236a1c96ad325268f4ab6_0.app.submissionformstep1.tpl.php(52): Smarty_Internal_Template->_subTemplateRender(‘core:submission…’, NULL, ‘cfac7d723fa83a8…’, 0, 3600, Array, 0, false)
#10 /home/wnjmscom/public_html/journal/lib/pkp/lib/vendor/smarty/smarty/libs/sysplugins/smarty_template_resource_base.php(123): content_639aca76240d43_39951974(Object(Smarty_Internal_Template))
#11 /home/wnjmscom/public_html/journal/lib/pkp/lib/vendor/smarty/smarty/libs/sysplugins/smarty_template_compiled.php(114): Smarty_Template_Resource_Base->getRenderedTemplateCode(Object(Smarty_Internal_Template))
#12 /home/wnjmscom/public_html/journal/lib/pkp/lib/vendor/smarty/smarty/libs/sysplugins/smarty_internal_template.php(216): Smarty_Template_Compiled->render(Object(Smarty_Internal_Template))
#13 /home/wnjmscom/public_html/journal/lib/pkp/lib/vendor/smarty/smarty/libs/sysplugins/smarty_internal_templatebase.php(232): Smarty_Internal_Template->render(false, 0)
#14 /home/wnjmscom/public_html/journal/lib/pkp/lib/vendor/smarty/smarty/libs/sysplugins/smarty_internal_templatebase.php(116): Smarty_Internal_TemplateBase->_execute(Object(Smarty_Internal_Template), NULL, ‘cfac7d723fa83a8…’, NULL, 0)
#15 /home/wnjmscom/public_html/journal/lib/pkp/classes/template/PKPTemplateManager.inc.php(1072): Smarty_Internal_TemplateBase->fetch(‘submission/form…’, NULL, ‘cfac7d723fa83a8…’, NULL)
#16 /home/wnjmscom/public_html/journal/lib/pkp/classes/form/Form.inc.php(197): PKPTemplateManager->fetch(‘submission/form…’)
#17 /home/wnjmscom/public_html/journal/lib/pkp/classes/submission/form/SubmissionSubmitForm.inc.php(69): Form->fetch(Object(Request), NULL, false)
#18 /home/wnjmscom/public_html/journal/lib/pkp/classes/submission/form/PKPSubmissionSubmitStep1Form.inc.php(179): SubmissionSubmitForm->fetch(Object(Request), NULL, false)
#19 /home/wnjmscom/public_html/journal/classes/submission/form/SubmissionSubmitStep1Form.inc.php(63): PKPSubmissionSubmitStep1Form->fetch(Object(Request), NULL, false)
#20 /home/wnjmscom/public_html/journal/lib/pkp/pages/submission/PKPSubmissionHandler.inc.php(198): SubmissionSubmitStep1Form->fetch(Object(Request))
#21 /home/wnjmscom/public_html/journal/lib/pkp/classes/core/PKPRouter.inc.php(395): PKPSubmissionHandler->saveStep(Array, Object(Request))
#22 /home/wnjmscom/public_html/journal/lib/pkp/classes/core/PKPPageRouter.inc.php(246): PKPRouter->_authorizeInitializeAndCallRequest(Array, Object(Request), Array, false)
#23 /home/wnjmscom/public_html/journal/lib/pkp/classes/core/Dispatcher.inc.php(144): PKPPageRouter->route(Object(Request))
#24 /home/wnjmscom/public_html/journal/lib/pkp/classes/core/PKPApplication.inc.php(362): Dispatcher->dispatch(Object(Request))
#25 /home/wnjmscom/public_html/journal/index.php(68): PKPApplication->execute()
#26 {main}
thrown in /home/wnjmscom/public_html/journal/cache/t_compile/cfac7d723fa83a8468f3fec3577c93a53cdab919^4ef1996850f75e89a53007d1a8243f48d8f4148f_0.app.submissionformcategories…php on line 24
[13-Jun-2023 13:53:18 Africa/Lagos] PHP Warning: Undefined array key “certification” in /home/wnjmscom/public_html/journal/lib/pkp/classes/plugins/PluginGalleryDAO.inc.php on line 194
[13-Jun-2023 13:53:18 Africa/Lagos] PHP Warning: Undefined array key “certification” in /home/wnjmscom/public_html/journal/lib/pkp/classes/plugins/PluginGalleryDAO.inc.php on line 194
[13-Jun-2023 13:53:18 Africa/Lagos] PHP Warning: Undefined array key “certification” in /home/wnjmscom/public_html/journal/lib/pkp/classes/plugins/PluginGalleryDAO.inc.php on line 194
[13-Jun-2023 14:13:15 Africa/Lagos] PHP Warning: Undefined array key “certification” in /home/wnjmscom/public_html/journal/lib/pkp/classes/plugins/PluginGalleryDAO.inc.php on line 194
[13-Jun-2023 14:13:15 Africa/Lagos] PHP Warning: Undefined array key “certification” in /home/wnjmscom/public_html/journal/lib/pkp/classes/plugins/PluginGalleryDAO.inc.php on line 194
[13-Jun-2023 14:13:15 Africa/Lagos] PHP Warning: Undefined array key “certification” in /home/wnjmscom/public_html/journal/lib/pkp/classes/plugins/PluginGalleryDAO.inc.php on line 194
[13-Jun-2023 20:01:31 Africa/Lagos] The following From address failed: journal@wnjms.org.ng : MAIL FROM command failed,Sender domain is not valid.
,554,5.9.2SMTP server error: MAIL FROM command failed Detail: Sender domain is not valid.
SMTP code: 554 Additional SMTP info: 5.9.2SMTP server error: MAIL FROM command failed Detail: Sender domain is not valid.
SMTP code: 554 Additional SMTP info: 5.9.2
[13-Jun-2023 20:20:35 Africa/Lagos] ojs2: 404 Not Found