Users can't access to journals OJS

Hi guys i’m using OJS installation, I have an unpublished journal with 3 users, 2 of them can access to the journal using interface but the onother one with roles of Journal manager and Journal editor can’t access (doesn’t show any journal to access) using panel option, but if he goes to the specific link, he can access to the content.

No errors are show on server logs, so I have no idea qhy this is happening, hope can help me, thks.

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