Hi, I’ve replicated this error in two instances of OJS, running 184.108.40.206 and 220.127.116.11. respectively. Trying to upload an image in the About the Journal section using the text editor but it returns pop-up error message:
The public files directory was not found or files can not be saved to it. Please contact your administrator to resolve this issue.
This occurred in both journals before and after installing, enabling, and configuring the Text Editor Extras plugin. I also installed, enabled, and configured the Control Public Files plugin in the instance running 18.104.22.168 and that did not make a difference.
I’m reporting it here in case this is something that could/should work in OJS out of the box and not just something wrong with our own configuration (I’m going to contact my IT team in case it’s a local configuration issue).