Upload pdf file HTTP error 500

Describe the issue or problem
I have a version Current version: 3.4.0.5 I have problem uploading a pdf file for the article, and also other problem I cannot upload volume cover image
you will find the error description in the attachments

config.inc.php

I checked the config.inc.php file and the directory
files_dir = /home/xxxxx/public_html/archive/files
and configure well
config.inc.php




Hi @mebarkimerouanedz,

Beware: your installation is likely insecure! Your files_dir should not be inside your web root (public_html in your case). This is noted in the configuration file, on the installation form, and in the installation instructions. It’s likely to get your installation hacked.

Regards,
Alec Smecher
Public Knowledge Project Team

no the platform is not hacked it is a problem right for authorized upload

Hi @mebarkimerouanedz,

If it is not hacked yet, it will be. Make sure to move the directory outside of public_html ASAP.

As for the HTTP Error message, check your PHP error log for details.

Regards,
Alec Smecher
Public Knowledge Project Team

ok where can i find the error log i use cpanel

Hi @mebarkimerouanedz,

This will depend on your server, but see e.g.:

Regards,
Alec Smecher
Public Knowledge Project Team

[Thu Jul 25 00:54:17.469741 2024] [autoindex:error] [pid 29125] [client 197.206.212.188:51221] AH01276: Cannot serve directory /home/*****/ojs.atras-univ-saida.dz/: No matching DirectoryIndex

despite the directory exists

Hi @mebarkimerouanedz,

That looks like the web server error log (Apache or equivalent), not the PHP error log. Depending on the server’s configuration, these might be the same file or different. In any case, that doesn’t explain the error message you’re receiving; there should be another error message corresponding to the HTTP Error.

Regards,
Alec Smecher
Public Knowledge Project Team