Hello,
When we upgraded from OJS 3.1.2.4 to OJS 3.2.1.2, we encountered some problems with Email templates and we have also some questions.
1) Email templates appear in other languages
Emails appear in Arabic or in French while the journal is configured only in English
I think we have the same problem as mentioned in this forum post:
@asmecher suggested to remove templates from the database directly
We have among others, emails with prefix “BFR_…”
Do I have to remove them only in “email_templates_settings” and “email_templates” tables for the specific journal or also more generally in “email_templates_default_data” and “email_templates_default” tables ?
I also looked at the difference between the emails of our OJS 3.2.1.2 version migrated several times since OJS 2 with the original OJS 3.2.1.2 version installed from scratch
I found a list of email templates not present in original OJS version 3.2.1.2:
- BFR_BOOK_ASSIGNED
- BFR_BOOK_DENIED
- BFR_BOOK_MAILED
- BFR_BOOK_REQUESTED
- BFR_REVIEWER_REMOVED
- BFR_REVIEW_REMINDER
- BFR_REVIEW_REMINDER_LATE
- COPYEDIT_ACK
- COPYEDIT_AUTHOR_ACK
- COPYEDIT_AUTHOR_COMPLETE
- COPYEDIT_AUTHOR_REQUEST
- COPYEDIT_COMPLETE
- COPYEDIT_FINAL_ACK
- COPYEDIT_FINAL_COMPLETE
- COPYEDIT_FINAL_REQUEST
- LAYOUT_ACK
- LUCENE_ARTICLE_INDEXING_ERROR_NOTIFICATION
- LUCENE_JOURNAL_INDEXING_ERROR_NOTIFICATION
- LUCENE_SEARCH_SERVICE_ERROR_NOTIFICATION
- NOTIFICATION_MAILLIST
- NOTIFICATION_MAILLIST_WELCOME
- OFR_OBJECT_ASSIGNED
- OFR_OBJECT_DENIED
- OFR_OBJECT_MAILED
- OFR_OBJECT_REQUESTED
- OFR_REVIEWER_REMOVED
- OFR_REVIEW_REMINDER
- OFR_REVIEW_REMINDER_LATE
- PROOFREAD_ACK
- PROOFREAD_AUTHOR_ACK
- PROOFREAD_AUTHOR_COMPLETE
- PROOFREAD_AUTHOR_REQUEST
- PROOFREAD_COMPLETE
- PROOFREAD_LAYOUT_ACK
- PROOFREAD_LAYOUT_COMPLETE
- PROOFREAD_LAYOUT_REQUEST
- PROOFREAD_REQUEST
- REVIEW_COMPLETE
- SUBMISSION_COMMENT
- SUBMISSION_DECISION_REVIEWERS
- SUBMISSION_UNSUITABLE
- SWORD_DEPOSIT_NOTIFICATION
- THESIS_ABSTRACT_CONFIRM
Are they still in use ? Do I have to keep them or to remove them directly in DB like emails with prefix “BFR_…” ?
2) List of “predefined message to use” subjects empty
When an editor wants to assign a submission to a section editor, he can choose a message among a list of “predefined message to use”.
After upgrading, most of the subjects of the messages are empty.
There is only the prefix of the journal [JOURNAL1]
There is the same problem when a manager wants to start a discussion with an author
Is there also something to do in database or there is a problem with the upgrading script ?
3) Page numbers of email templates doesn’t work
In the email templates pages, it is displayed 2 pages but it seems we can’t go to the 2nd page when we click on it
When we filter on the left menu on custom emails, there are less emails but there are still 2 pages displayed and 2nd page doens’t work when when we click on it
4) Filter on modified emails
Is it possible to find emails which have been modified and to filter them ?
Thanks in advance for your answers.
I wish you a happy end year 2020.
Best regards
Helene