Unnable to change email address of the journal editor

Hi! I’m using OJS, and I find that I’m unnable to change the email address of the journal editor (me), because everytime I try a different address the systems tells me that “The selected email address is already in use by another user”, even tought I know that no user is ussing that address, beacuse there are no results when I search for those addresses in the users section.


I have tried to change it from my profile, but also form the admin account and its the same problem every time.

Hi @Vic_RMCP

It is possible that the email address in question exists but is used by a user who is not enrolled. When you search for the email address, please also check off the little box that says “Include users who are not enrolled in the journal”.


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