Encountered an error when attempting to “Register” for a new account on the Production OJS main page ( https://journals.uregina.ca/ ) after implementing ORCID Plugin with Member API credentials. Everything worked with Sandbox API credentials during testing and everything else seems fine otherwise in P…

Hi @jholobetz , It looks like you’ve somehow managed to enable the plugin site-wide, which shouldn’t be possible. See this thread for details: [image] Orcid Plugin Error Software Support Good day, I am running OJS 3.3.0.7 multi Journal site on Ubuntu 20.04 LT…

[troubleshooting_site_wide_fixed-2026-03-26] Hi Alec, It was enabled site-wide, as indicated by the image above. Once I unselected the checkbox, it worked as expected. Thank you! Best regards, James

Uncaught Error: Call to a member function getId() OrcidProfilePlugin.php:761 when using "Register"

Software Support

asmecher March 26, 2026, 8:02pm 2

Hi @jholobetz,

It looks like you’ve somehow managed to enable the plugin site-wide, which shouldn’t be possible. See this thread for details:

Regards,
Alec Smecher
Public Knowledge Project Team