We have a problem and would like help.
We have several magazines on the portal and only one is showing a failure.
All submissions are being addressed to a journal manager and not registered editors. That’s why they don’t show up under “unassigned”, what could it be?
We are on OJS 126.96.36.199.
What can be the reason is that in the journal that has this failure, the journal manager is marked as a section editor in the journal sections. Try to check that.
Thank you for the help, @primozs !
I checked that it is not configured in the sections.
But I noticed that it is marked that way in the image. Could this be it? If yes, how can I edit this managing editor permission to make it inactive to edit the submissions?