Unable to Install Plugins after Upgrading Hosting

[Arun_Singla]

I have recently updated my hosting, from Shared Hosting to Cloud Hosting. After that upgrade, all the websites are running fine, but i am not able to install any plugin. It does not show any error or fault, it just dont install the plugin.
Please suggest me, what should i do ?

What application are you using?
OJS 3.3.0.16

[rcgillis]

Hi @Arun_Singla,

What happens when you try to install a plugin? What do you see in the browser?

-Roger
PKP Team

[Arun_Singla]

Nothing happens, it just ends here. Its getting structed, no error is shown.

[rcgillis]

Hmm… interesting. It still might be worth checking your PHP error log to see if there are any errors noted there.

-Roger
PKP Team

[Arun_Singla]

Can you please guide me, how can i check the PHP error log ?

[rcgillis]

Hi @Arun_Singla,

Please see this post here: How do I find my PHP error log?

-Roger
PKP Team

[Arun_Singla]

I am getting this, in the PHP error log file. Can you please check and guide me ?

[rcgillis]

Hi @Arun_Singla,

Thanks for responding back. Not exactly sure what’s going on here, but will see if one of team members can respond when they are available.

-Roger
PKP Team

[asmecher]

Hi @Arun_Singla,

Your hosting environment has the exec PHP function disabled. OJS requires this function to be available in order to install plugins. You’ll have to change your PHP configuration in order to enable that function.

Regards,
Alec Smecher
Public Knowledge Project Team

[Arun_Singla]

Thanks a lot @asmecher
It worked, and now i am able to install plugins.
Thanks.