There was a problem sending an email message. Please try again later, or contact your system administrator

Software Support
1

I am using OJS 3.2.1.2. For two or three weeks I get the error. “There was a problem sending an email message. Please try again later, or contact your system administrator.”

I haven’t changed any options in the OJS and I am not familiar with SMTP or anything about this subject. On 01/04/2022 emails were sent successfully.

Can anyone please help me with how to solve this problem?

2

Hello @ezgi,

As a starting point to help pinpoint the issue further, you may want to have a look at our guide surrounding troubleshooting email: https://docs.pkp.sfu.ca/admin-guide/en/email

-Roger
PKP Team

5

This topic was automatically closed after 7 days. New replies are no longer allowed.