The installation form loads successfully, but after clicking the button to install, is fail STATUS 500

Software Support
1

Hi

I’m trying to install Open Conference Systems 2.3.6 on my server, but when I click on install, the website goes down (status 500).

No errors in error_log

Configuration
S.O: Red Hat Enterprise Linux Server release 7.3 (Maipo)
Apache: Apache/2.4.6
DB: Versión 9.2.18 de POostgreSQL (With schemas)
PHP: PHP 5.4.16 (cli)

OCS is compatible with Postgres 9?

Thank you

2

Hi @drueda,

I’ve already responded to your post over here. Please don’t double-post – it clutters the forum.

A 500 error should always result in a message being logged; please make sure you’re checking the right log file.

Regards,
Alec Smecher
Public Knowledge Project Team

3

Hi @asmecher

The installation has not worked

make some changes and still nothing, http: http24 and php56.

I send the phpinfo

http://200.16.118.211/phpinfo.php

Thank you

4

Hi @drueda,

What log file are you checking?

Regards,
Alec Smecher
Public Knowledge Project Team

5

hi @asmecher

No errors appear in the error_log file.

Regards,
David.

6

Hi @drueda,

This could be an outlier, but on every server I’ve ever worked with, a 500 error has a corresponding log entry in some error log. Your server might have several error_log files, and if the error comes from the web server level, there might be an Apache error log that’s separate from your PHP error log. Without an error log of some kind, though, I’m not sure how to debug this.

Regards,
Alec Smecher
Public Knowledge Project Team

7

hi @asmecher

The problem is with the version of postgres 9.2; because I did the test with Mysql and it worked.

OCS does not work for that version postgres 9.2?

my configuration is http: http24 + php56 + postgres 9.2.

what do you recomend?
Which PHP logs should I activate to see the error?

Thank you