System plugins HTTP ERROR 500 OJS

I have problems accessing the system plugin menu when logged in as a journal manager. This page is not working . HTTP ERROR 500

Has anyone ever had the same problem? please provide a solution

Hello @Luthfi_Rahman,

The version of OJS that you’re using is no longer supported by PKP. I highly recommend that you upgrade to the newest version of OJS. However, other community members may wish to offer assistance with your question.

You may find the following resources helpful in preparing for and performing the upgrade:

These resources will introduce you to OJS 3 and how it is different from OJS 2:

You may need to seek professional support to upgrade your installation. This can usually be acquired from the service provider that hosts or maintains your software, such as the technical support team at your institution or a third-party hosting provider.

If you are unable to get the support you need from your service provider, we recommend you consider exploring alternative providers. Publishing support services may exist in your institution that can help you identify sources of help. Or you can seek support from commercial service providers, such as PKP Publishing Services)

PKP Team

Hi @Luthfi_Rahman,

…but if you want to debug your current installation, you’ll need to start by looking at your PHP error log. It’ll give more details to go along with the 500 error code.

Alec Smecher
Public Knowledge Project Team