We are getting emails from OJS stating the following however the transaction from paypal completes as we get a matching report from PayPal. Note the field are as the arrived in the email. Where should we check under the OJS hood for issues? Thanks.
Open Journal Systems saw an unusual activity in the PayPal Payments module
functioning in the journal {$ journalName}. Further study of this issue or
manual intervention may be required.
This letter is created by PayPal module Open Journal Systems.
Full request information:
{$ PostInfo}
Additional information (if available):
{$ AdditionalInfo}
Server data:
{$ ServerVars}
The email is supposed to contain helpful information in place of the {$additionalInfo} variables etc. Does it not? Did you modify this template somehow? (I see you have {$ AdditionalInfo} rather than {$additionalInfo}, for example.)
Regards,
Alec Smecher
Public Knowledge Project Team
Open Journal Systems saw an unusual activity in the PayPal Payments module functioning in the journal {$ journalName}. Further study of this issue or manual intervention may be required.
This letter is created by PayPal module Open Journal Systems.
Full request information:
{$ PostInfo}
Additional information (if available):
{$ AdditionalInfo}
Server data:
{$ ServerVars}
@asmecher Hi Alec, We again are seeing these suspicious activity emails again. Last time, they sort of resolved themselves. This time not so much. Is there a log file that contains details on the transaction and response from Paypal? This particular charge was a non-US charge and not verified. Not sure that makes any difference. Again we are on OJS 2.4.x Thanks!~
Once again, there was no detail in the email copied below:
Open Journal Systems saw an unusual activity in the PayPal Payments module
functioning in the journal Journal of Opioid Management. Further study of
this issue or manual intervention may be required.
This letter is created by PayPal module Open Journal Systems.
Full request information:
{$PostInfo}
Additional information (if available):
{$AdditionalInfo}
Server data:
{$ServerVars}
NOTE: I have confirmed that the template for that email above does NOT have capital letters in the beginning of variable names. For example: ($serverVars) is correct and on the system.
Those capital letters are suspicious, and they have to be coming from somewhere. Did you check whether e.g. the erroneous capitals are in another language for that template?
Regards,
Alec Smecher
Public Knowledge Project Team
Subject
Body Open Journal Systems saw an unusual activity in the PayPal Payments module functioning in the journal {$journalName}. Further study of this issue or manual intervention may be required. This letter is created by PayPal module Open Journal Systems. Full request information: {$PostInfo} Additional information (if available): {$AdditionalInfo} Server data: {$ServerVars}
Richard A. DeVito Jr.
Publisher
Weston Medical Publishing, LLC, 470 Boston Post Road, Suite 301, Weston, MA 02493 USA radjr@pnpco.com - 781-899-2702 ext. 107 - 781-899-4900 fax
Join us at the 2019 International Conference on Opioids, June 9-11, 2019 www.opioidconference.orghttp://www.opioidconference.org/
Richard A. DeVito Jr.
Publisher
Weston Medical Publishing, LLC, 470 Boston Post Road, Suite 301, Weston, MA 02493 USA radjr@pnpco.com - 781-899-2702 ext. 107 - 781-899-4900 fax
Join us at the 2019 International Conference on Opioids, June 9-11, 2019 www.opioidconference.orghttp://www.opioidconference.org/
I’m not sure what’s going on with all the question marks, but you can get the appropriate English language text from the file I linked above. Try editing the email in the Prepared Emails section of the setup area, and pasting that text in instead.
Regards,
Alec Smecher
Public Knowledge Project Team
Sorry, The question marks are due to font issues. All question marks are in Russian. What is really troubling is that the text above the message editing box is in Russian too!