Good Morning @rcgillis ,
I have spent quite a bit of time (with other colleagues) we found out for some reason that this problem will only happen on a *custom domain names for example:
We are hosting multiple journals/instances as opposed to single instance/journal. So we have a **main domain name which has many journals such as:
https->://journalhosting.ucalgary.ca/
then we also have other *custom domain names for some other journals (each domain name is for one journal only) because there is a need for that such as:
https->://cjc-rcc.ucalgary.ca/
https->://cdm.ucalgary.ca/
… and a few more (I will attach its configuration to show you) …
Again for some reason this UPLOAD problem is only happened on *custom domain name such as (https->://cdm.ucalgary.ca/submission/wizard/2?submissionId=74371#step-2). So I am wondering if it is possible for the configuration of *custom domain names to interrupt the upload process (or interrupt the javascript if any)?
In a sandbox environment where we do not have *custom domain names this problem does not happen.
Here are my multi ojs instance related configurations:
-In config.inc.php:
;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;
;
; Usage stats warnings: system can't remove the base url - #6 by ajnyga
;
; ** main domain name
;
;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;
base_url[hic] = “https://journalhosting.ucalgary.ca/index.php/hic”
base_url[49parallel] = “https://journalhosting.ucalgary.ca/index.php/49parallel”
base_url[ajer] = “https://journalhosting.ucalgary.ca/index.php/ajer”
base_url[arctic] = “https://journalhosting.ucalgary.ca/index.php/arctic”
base_url[ariel] = “https://journalhosting.ucalgary.ca/index.php/ariel”
base_url[cpmss] = “https://journalhosting.ucalgary.ca/index.php/cpmss”
base_url[cjeap] = “https://journalhosting.ucalgary.ca/index.php/cjeap”
base_url[cjnse] = “https://journalhosting.ucalgary.ca/index.php/cjnse”
base_url[cjpe] = “https://journalhosting.ucalgary.ca/index.php/cjpe”
base_url[cjt] = “https://journalhosting.ucalgary.ca/index.php/cjt”
base_url[cmej] = “https://journalhosting.ucalgary.ca/index.php/cmej”
base_url[ai] = “https://journalhosting.ucalgary.ca/index.php/ai”
base_url[currents] = “https://journalhosting.ucalgary.ca/index.php/currents”
base_url[em] = “https://journalhosting.ucalgary.ca/index.php/em”
base_url[ep] = “https://journalhosting.ucalgary.ca/index.php/ep”
;base_url[esjlegacy] = “https://journalhosting.ucalgary.ca/index.php/esjlegacy”
base_url[fd] = “https://journalhosting.ucalgary.ca/index.php/fd”
base_url[ijnss] = “https://journalhosting.ucalgary.ca/index.php/ijnss”
base_url[jah] = “https://journalhosting.ucalgary.ca/index.php/jah”
base_url[JournalCA3] = “https://journalhosting.ucalgary.ca/index.php/JournalCA3”
base_url[jet] = “https://journalhosting.ucalgary.ca/index.php/jet”
base_url[jisd] = “https://journalhosting.ucalgary.ca/index.php/jisd”
base_url[mbr] = “https://journalhosting.ucalgary.ca/index.php/mbr”
base_url[jura] = “https://journalhosting.ucalgary.ca/index.php/jura”
base_url[opuscula] = “https://journalhosting.ucalgary.ca/index.php/opuscula”
base_url[pplt] = “https://journalhosting.ucalgary.ca/index.php/pplt”
base_url[sppp] = “https://journalhosting.ucalgary.ca/index.php/sppp”
base_url[srs] = “https://journalhosting.ucalgary.ca/index.php/srs”
base_url[tigrants] = “https://journalhosting.ucalgary.ca/index.php/tigrants”
base_url[UCJURI] = “https://journalhosting.ucalgary.ca/index.php/UCJURI”
base_url[ugrad] = “https://journalhosting.ucalgary.ca/index.php/ugrad”
base_url[test] = “https://journalhosting.ucalgary.ca/index.php/test”
base_url[TLI] = “https://journalhosting.ucalgary.ca/index.php/TLI”
base_url[wprs] = “https://journalhosting.ucalgary.ca/index.php/wprs”
;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;
;
; *custom domain names
;
;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;
base_url[cdm] = “https://cdm.ucalgary.ca”
base_url[jhs] = “https://jhistsex.org”
base_url[jmss] = “https://jmss.org”
base_url[rcc] = “https://cjc-rcc.ucalgary.ca”
; DISABLED because TLI took over domain for splash page
;base_url[TLI] = “https://tlijournal.com”
_ I can also helping out with debug if you can tell me where to inject debugging code.
Thank you so much for PKP support!
Best,
Dung.