Hi there,
The submissions page of one of our journals can’t be opened, it redirects to an empty frontend page. This happens to any user with any role (site admin, journal manager, editor…). However, the workflow of any submission can be accessed normally. Other backend pages (website settings, workflow settings, administration… ) work normally as well.
The ojs version is 3.3.0.8 and the issue happened after the upgrade.
There is no relevant error in the error log.
Is there any idea on the possible cause of this issue?
Hi @Mohammad_Jaafar_Ali,
Hmmm… its hard to say exactly. Are you sure there’s nothing in the PHP error log? Almost always, there tends to be some indication of what is causing problems like this in the error log.
-Roger
PKP Team
I only get the following error in the error log:
Undefined property: stdClass::$given in /home/xxxx/public_html/plugins/generic/citationStyleLanguage/lib/vendor/seboettg/citeproc-php/src/Rendering/Name/Name.php on line 579PHP message: PHP Notice: Undefined property: stdClass::$given in /home/xxxx/public_html/plugins/generic/citationStyleLanguage/lib/vendor/seboettg/citeproc-php/src/Rendering/Name/Name.php on line 579'
Dear @Mohammad_Jaafar_Ali
Based on our experience this may be caused by the static page/navigation static page that has the same path as the submission, so the OJS will redirect the page to the static page.
Can you check about this on your OJS?
Regards
OJT Team
2 Likes
Yes, that was the problem! Many thanks
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