So, I have been trying to solve this for over 3 days.
Basically a friend of mine has contacted me saying that they have an issue with their OJS System, and to be exact it is ##api.submissions.unknownError## error showing 3 times when trying to see the submissions.
The console is showing this
I have already tried to change the Localization Settings as suggested on other topics here, but that didn’t help.
There is no .htaccess file
Hi @velez,
Have you checked your PHP error log for details? A 500 response code indicates a server-side error and there’s usually something in the log.
Regards,
Alec Smecher
Public Knowledge Project Team
Hi @asmecher
The error I am getting is this
Strict Standards : Declaration of SubmissionFileDAO::fromRow() should be compatible with PKPSubmissionFileDAO::fromRow($row, $fileImplementation) in /var/www/vhosts/designforsocialchange.org/httpdocs/journal/classes/article/SubmissionFileDAO.inc.php on line 23
Hi @velez,
That’s just a warning, and shouldn’t cause problems. Is there anything else? Look for errors in particular.
Regards,
Alec Smecher
Public Knowledge Project Team
Have an update, I managed to update the OJS version, and now it’s a bit better, I am getting only one error An unexpected error has occurred. Please reload the page and try again. But I am now able to see new submissions, however not the previous ones.
I think it could do something with permissions, because when I go to https://designforsocialchange.org/journal/index.php/DISCERN-J/api/v1/_submissions
It shows an error {"error":"api.403.unauthorized","errorMessage":"You are not authorized to access the requested resource."}
@asmecher I managed to get the error logs
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] Slim Application Error:, referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] Type: RuntimeException, referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] Code: 5, referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] Message: Malformed UTF-8 characters, possibly incorrectly encoded, referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] File: /var/www/vhosts/designforsocialchange.org/httpdocs/journal/lib/pkp/lib/vendor/slim/slim/Slim/Http/Response.php, referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] Line: 356, referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] Trace: #0 /var/www/vhosts/designforsocialchange.org/httpdocs/journal/lib/pkp/api/v1/_submissions/PKPBackendSubmissionsHandler.inc.php(166): Slim\\Http\\Response->withJson(Array), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #1 [internal function]: PKPBackendSubmissionsHandler->getMany(Object(Slim\\Http\\Request), Object(APIResponse), Array), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #2 /var/www/vhosts/designforsocialchange.org/httpdocs/journal/lib/pkp/lib/vendor/slim/slim/Slim/Handlers/Strategies/RequestResponse.php(40): call_user_func(Array, Object(Slim\\Http\\Request), Object(APIResponse), Array), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #3 /var/www/vhosts/designforsocialchange.org/httpdocs/journal/lib/pkp/lib/vendor/slim/slim/Slim/Route.php(281): Slim\\Handlers\\Strategies\\RequestResponse->__invoke(Array, Object(Slim\\Http\\Request), Object(APIResponse), Array), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #4 /var/www/vhosts/designforsocialchange.org/httpdocs/journal/lib/pkp/lib/vendor/slim/slim/Slim/MiddlewareAwareTrait.php(117): Slim\\Route->__invoke(Object(Slim\\Http\\Request), Object(APIResponse)), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #5 /var/www/vhosts/designforsocialchange.org/httpdocs/journal/lib/pkp/lib/vendor/slim/slim/Slim/Route.php(268): Slim\\Route->callMiddlewareStack(Object(Slim\\Http\\Request), Object(APIResponse)), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #6 /var/www/vhosts/designforsocialchange.org/httpdocs/journal/lib/pkp/lib/vendor/slim/slim/Slim/App.php(503): Slim\\Route->run(Object(Slim\\Http\\Request), Object(APIResponse)), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #7 /var/www/vhosts/designforsocialchange.org/httpdocs/journal/lib/pkp/classes/security/authorization/internal/ApiAuthorizationMiddleware.inc.php(77): Slim\\App->__invoke(Object(Slim\\Http\\Request), Object(APIResponse)), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #8 [internal function]: ApiAuthorizationMiddleware->__invoke(Object(Slim\\Http\\Request), Object(APIResponse), Object(Slim\\App)), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #9 /var/www/vhosts/designforsocialchange.org/httpdocs/journal/lib/pkp/lib/vendor/slim/slim/Slim/DeferredCallable.php(57): call_user_func_array(Object(ApiAuthorizationMiddleware), Array), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #10 [internal function]: Slim\\DeferredCallable->__invoke(Object(Slim\\Http\\Request), Object(APIResponse), Object(Slim\\App)), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #11 /var/www/vhosts/designforsocialchange.org/httpdocs/journal/lib/pkp/lib/vendor/slim/slim/Slim/MiddlewareAwareTrait.php(70): call_user_func(Object(Slim\\DeferredCallable), Object(Slim\\Http\\Request), Object(APIResponse), Object(Slim\\App)), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #12 /var/www/vhosts/designforsocialchange.org/httpdocs/journal/lib/pkp/classes/security/authorization/internal/ApiCsrfMiddleware.inc.php(46): Slim\\App->Slim\\{closure}(Object(Slim\\Http\\Request), Object(APIResponse)), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #13 [internal function]: ApiCsrfMiddleware->__invoke(Object(Slim\\Http\\Request), Object(APIResponse), Object(Closure)), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #14 /var/www/vhosts/designforsocialchange.org/httpdocs/journal/lib/pkp/lib/vendor/slim/slim/Slim/DeferredCallable.php(57): call_user_func_array(Object(ApiCsrfMiddleware), Array), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #15 [internal function]: Slim\\DeferredCallable->__invoke(Object(Slim\\Http\\Request), Object(APIResponse), Object(Closure)), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #16 /var/www/vhosts/designforsocialchange.org/httpdocs/journal/lib/pkp/lib/vendor/slim/slim/Slim/MiddlewareAwareTrait.php(70): call_user_func(Object(Slim\\DeferredCallable), Object(Slim\\Http\\Request), Object(APIResponse), Object(Closure)), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #17 /var/www/vhosts/designforsocialchange.org/httpdocs/journal/lib/pkp/classes/security/authorization/internal/ApiTokenDecodingMiddleware.inc.php(82): Slim\\App->Slim\\{closure}(Object(Slim\\Http\\Request), Object(APIResponse)), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #18 [internal function]: ApiTokenDecodingMiddleware->__invoke(Object(Slim\\Http\\Request), Object(APIResponse), Object(Closure)), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #19 /var/www/vhosts/designforsocialchange.org/httpdocs/journal/lib/pkp/lib/vendor/slim/slim/Slim/DeferredCallable.php(57): call_user_func_array(Object(ApiTokenDecodingMiddleware), Array), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #20 [internal function]: Slim\\DeferredCallable->__invoke(Object(Slim\\Http\\Request), Object(APIResponse), Object(Closure)), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #21 /var/www/vhosts/designforsocialchange.org/httpdocs/journal/lib/pkp/lib/vendor/slim/slim/Slim/MiddlewareAwareTrait.php(70): call_user_func(Object(Slim\\DeferredCallable), Object(Slim\\Http\\Request), Object(APIResponse), Object(Closure)), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #22 /var/www/vhosts/designforsocialchange.org/httpdocs/journal/lib/pkp/classes/handler/APIHandler.inc.php(68): Slim\\App->Slim\\{closure}(Object(Slim\\Http\\Request), Object(APIResponse)), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #23 [internal function]: APIHandler->{closure}(Object(Slim\\Http\\Request), Object(APIResponse), Object(Closure)), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #24 /var/www/vhosts/designforsocialchange.org/httpdocs/journal/lib/pkp/lib/vendor/slim/slim/Slim/DeferredCallable.php(57): call_user_func_array(Object(Closure), Array), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #25 [internal function]: Slim\\DeferredCallable->__invoke(Object(Slim\\Http\\Request), Object(APIResponse), Object(Closure)), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #26 /var/www/vhosts/designforsocialchange.org/httpdocs/journal/lib/pkp/lib/vendor/slim/slim/Slim/MiddlewareAwareTrait.php(70): call_user_func(Object(Slim\\DeferredCallable), Object(Slim\\Http\\Request), Object(APIResponse), Object(Closure)), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #27 /var/www/vhosts/designforsocialchange.org/httpdocs/journal/lib/pkp/classes/handler/APIHandler.inc.php(127): Slim\\App->Slim\\{closure}(Object(Slim\\Http\\Request), Object(APIResponse)), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #28 [internal function]: APIHandler->{closure}(Object(Slim\\Http\\Request), Object(APIResponse), Object(Closure)), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #29 /var/www/vhosts/designforsocialchange.org/httpdocs/journal/lib/pkp/lib/vendor/slim/slim/Slim/DeferredCallable.php(57): call_user_func_array(Object(Closure), Array), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #30 [internal function]: Slim\\DeferredCallable->__invoke(Object(Slim\\Http\\Request), Object(APIResponse), Object(Closure)), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #31 /var/www/vhosts/designforsocialchange.org/httpdocs/journal/lib/pkp/lib/vendor/slim/slim/Slim/MiddlewareAwareTrait.php(70): call_user_func(Object(Slim\\DeferredCallable), Object(Slim\\Http\\Request), Object(APIResponse), Object(Closure)), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #32 /var/www/vhosts/designforsocialchange.org/httpdocs/journal/lib/pkp/classes/handler/APIHandler.inc.php(132): Slim\\App->Slim\\{closure}(Object(Slim\\Http\\Request), Object(APIResponse)), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #33 [internal function]: APIHandler->{closure}(Object(Slim\\Http\\Request), Object(APIResponse), Object(Closure)), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #34 /var/www/vhosts/designforsocialchange.org/httpdocs/journal/lib/pkp/lib/vendor/slim/slim/Slim/DeferredCallable.php(57): call_user_func_array(Object(Closure), Array), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #35 [internal function]: Slim\\DeferredCallable->__invoke(Object(Slim\\Http\\Request), Object(APIResponse), Object(Closure)), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #36 /var/www/vhosts/designforsocialchange.org/httpdocs/journal/lib/pkp/lib/vendor/slim/slim/Slim/MiddlewareAwareTrait.php(70): call_user_func(Object(Slim\\DeferredCallable), Object(Slim\\Http\\Request), Object(APIResponse), Object(Closure)), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #37 /var/www/vhosts/designforsocialchange.org/httpdocs/journal/lib/pkp/lib/vendor/slim/slim/Slim/MiddlewareAwareTrait.php(117): Slim\\App->Slim\\{closure}(Object(Slim\\Http\\Request), Object(APIResponse)), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #38 /var/www/vhosts/designforsocialchange.org/httpdocs/journal/lib/pkp/lib/vendor/slim/slim/Slim/App.php(392): Slim\\App->callMiddlewareStack(Object(Slim\\Http\\Request), Object(APIResponse)), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #39 /var/www/vhosts/designforsocialchange.org/httpdocs/journal/lib/pkp/classes/handler/APIHandler.inc.php(124): Slim\\App->process(Object(Slim\\Http\\Request), Object(APIResponse)), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #40 [internal function]: APIHandler->{closure}(Object(Slim\\Http\\Request), Object(APIResponse), Object(Closure)), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #41 /var/www/vhosts/designforsocialchange.org/httpdocs/journal/lib/pkp/lib/vendor/slim/slim/Slim/DeferredCallable.php(57): call_user_func_array(Object(Closure), Array), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #42 [internal function]: Slim\\DeferredCallable->__invoke(Object(Slim\\Http\\Request), Object(APIResponse), Object(Closure)), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #43 /var/www/vhosts/designforsocialchange.org/httpdocs/journal/lib/pkp/lib/vendor/slim/slim/Slim/MiddlewareAwareTrait.php(70): call_user_func(Object(Slim\\DeferredCallable), Object(Slim\\Http\\Request), Object(APIResponse), Object(Closure)), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #44 /var/www/vhosts/designforsocialchange.org/httpdocs/journal/lib/pkp/classes/handler/APIHandler.inc.php(132): Slim\\App->Slim\\{closure}(Object(Slim\\Http\\Request), Object(APIResponse)), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #45 [internal function]: APIHandler->{closure}(Object(Slim\\Http\\Request), Object(APIResponse), Object(Closure)), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #46 /var/www/vhosts/designforsocialchange.org/httpdocs/journal/lib/pkp/lib/vendor/slim/slim/Slim/DeferredCallable.php(57): call_user_func_array(Object(Closure), Array), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #47 [internal function]: Slim\\DeferredCallable->__invoke(Object(Slim\\Http\\Request), Object(APIResponse), Object(Closure)), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #48 /var/www/vhosts/designforsocialchange.org/httpdocs/journal/lib/pkp/lib/vendor/slim/slim/Slim/MiddlewareAwareTrait.php(70): call_user_func(Object(Slim\\DeferredCallable), Object(Slim\\Http\\Request), Object(APIResponse), Object(Closure)), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #49 /var/www/vhosts/designforsocialchange.org/httpdocs/journal/lib/pkp/lib/vendor/slim/slim/Slim/MiddlewareAwareTrait.php(117): Slim\\App->Slim\\{closure}(Object(Slim\\Http\\Request), Object(APIResponse)), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #50 /var/www/vhosts/designforsocialchange.org/httpdocs/journal/lib/pkp/lib/vendor/slim/slim/Slim/App.php(392): Slim\\App->callMiddlewareStack(Object(Slim\\Http\\Request), Object(APIResponse)), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #51 /var/www/vhosts/designforsocialchange.org/httpdocs/journal/lib/pkp/lib/vendor/slim/slim/Slim/App.php(297): Slim\\App->process(Object(Slim\\Http\\Request), Object(APIResponse)), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #52 /var/www/vhosts/designforsocialchange.org/httpdocs/journal/lib/pkp/classes/core/APIRouter.inc.php(115): Slim\\App->run(), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #53 /var/www/vhosts/designforsocialchange.org/httpdocs/journal/lib/pkp/classes/core/Dispatcher.inc.php(143): APIRouter->route(Object(Request)), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #54 /var/www/vhosts/designforsocialchange.org/httpdocs/journal/lib/pkp/classes/core/PKPApplication.inc.php(279): Dispatcher->dispatch(Object(Request)), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #55 /var/www/vhosts/designforsocialchange.org/httpdocs/journal/index.php(68): PKPApplication->execute(), referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] #56 {main}, referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] View in rendered output by enabling the "displayErrorDetails" setting., referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
[Thu Aug 27 11:59:57 2020] [error] [client 69.6.26.122] , referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissionsHi @velez,
The relevant messages is:
Message: Malformed UTF-8 characters, possibly incorrectly encoded, referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
File: /var/www/vhosts/designforsocialchange.org/httpdocs/journal/lib/pkp/lib/vendor/slim/slim/Slim/Http/Response.php, referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
Line: 356, referer: https://designforsocialchange.org/journal/index.php/DISCERN-J/submissions
This indicates that your database contains incorrectly encoded UTF-8 data, probably in the submission_settings table. I’d suggest verifying that the data in that table is correctly encoded. There will probably be similar issues in other tables – your best hope is that the data is consistently incorrect, in which case you should be able to resolve it by 1) ensuring your character set configuration in config.inc.php is correct and 2) potentially transcoding the database using mysqldump and a tool like iconv.
The details will be dependent on your server and what caused the data to be corrupted in the first place – an accidental configuration change, or a move between servers with different character set defaults, etc.
Regards,
Alec Smecher
Public Knowledge Project Team
Hey @asmecher
I managed to get it fixed by changing the encoding to utf8 rather than utf-8 in the config.inc.php file.
Thank you for your help!!