Submission was not successful! The DOI registration server returned an error

[Surojit_Bera]

Hello Sir / Madam,
I am facing a problem when submit DOI from Crossref Export Plugin (OJS-3.1.1.4). Showing this below error.

Please see the screenshot.

OJS Version- 3.1.1.4
PHP Version- 7.3

Submission was not successful! The DOI registration server returned an error: '1 - HTTP/1.1 100 Continue HTTP/1.1 400 Bad Request server: Apache-Coyote/1.1 crossref-deployment-name: ds5-2 content-length: 0 date: Mon, 14 Jun 2021 05:02:21 GMT permissions-policy: interest-cohort=() connection: close

Please help me.

Regards,
Surojit Bera

[rcgillis]

Hi @Surojit_Bera,

Here is posts of users encountering similar errors here and addressing them here (though verifying their crossref credentials): CrossRef XML Explort Plugin - DOI Submission error - #2 by bozana

Perhaps you could try that and let me know if it works?

And, just a note, that the version of OJS that you’re using (3.1) is no longer supported by PKP. I recommend that you upgrade to the newest version of OJS, as there are some improvements in OJS and the Crossref plugins that you may wish to take advantage of. Along with that, you may wish to upgrade your Crossref plugin.

Upgrading instructions are available in the PKP Administrator’s Guide .

Information about the latest version of OJS can be found on the [PKP Website]https://pkp.sfu.ca/ojs/

The Crossref documentation can be found here: Crossref OJS 3.2+ Manual

-Roger
PKP Team

[Surojit_Bera]

Hello @rcgillis
Any other option without upgrade OJS. Because my mysql DB size is approx 400MB.

I think this problem comes from crossref plugin… any updated crossref plugin for version 3.1.1.4.

[rcgillis]

Hi @Surojit_Bera,

I would recommend the upgrade. But you might want to review the Crossref guide to ensure that you have everything configured correctly: Crossref OJS 3.2+ Manual

Additionally, as I suggested in my previous posts, ensuring that your credentials are correct may address the issue (although I can’t say for sure).

-Roger
PKP Team

[ctgraham]

See also:

CrossRef plugin submission failure

We are still investigating with Crossref, but it appears that they may have dropped support for the API endpoint which was used up until OJS 3.1.2. This same endpoint was used in all OJS 2.x Crossref submissions, and in early OJS 3.x code, including 3.0.2.0. In an open ticket with Crossref, their support reports that you should still be able to download the XML export from OJS and upload that manually. This should, however, be considered to be a secondary workaround to upgrading to a more rec…