Submission to crossref failure

Description of issue or problem I’m having:
I have made a submission on crossref but failed with a status=“Failure” <record_diagnostic notification msg_id=“22”> what is the solution?
full notification

<?xml version="1.0" encoding="UTF-8"?>

<doi_batch_diagnostic status=“completed” sp=“ds4.crossref.org”>
<submission_id>1514239094</submission_id>
<batch_id>_1638446466</batch_id>
<record_diagnostic status=“Failure” msg_id=“22”>
all doi’s under the current journal element
ISSN “28090594” has already been assigned, issn (28090594) is assigned to another title (Inkonsistensi Pemikiran Nashir al-Din al-Bani)
</record_diagnostic>
<batch_data>
<record_count>1</record_count>
<success_count>0</success_count>
<warning_count>0</warning_count>
<failure_count>1</failure_count>
</batch_data>
</doi_batch_diagnostic>

I submitted one article manually before.
Steps I took leading up to the issue:

What I tried to resolve the issue:

Application Version - e.g., OJS 3.1.2:

Additional information, such as screenshots and error log messages if applicable:

Hi @jurnaliiq_annur,

My name is Isaac Farley, technical support manager at Crossref. I know your error has been resolved by contacting Crossref support at support@crossref.org (thanks for reaching out to us about this), but I’m going to post our response here so others can benefit from the description:

The reason that you are getting this error is because the journal title that is being submitted in submission 1514239094 does not match EXACTLY what was previously registered with us, Crossref, for ISSN 28090594. Please see the details below for this.

Journal title in our system (the journal title previously registered with us for ISSN 28090594): Jalsah The Journal of the Qur an and as-Sunnah Studies
Journal title included in your deposit (from submission 1514239094): JALSAH The Journal of al-Quran and as-Sunnah Studies

Both titles would need to match exactly for the system to accept the deposit, you would need to change the title on the deposit if the one on our system is the one that is the registered title or we can change the title on our system, if you would like to use the JALSAH The Journal of al-Quran and as-Sunnah Studies title going forward.

Our system performs these rigid title-level checks during processing of your metadata. We perform those rigid checks to enforce consistency in your metadata records.

Many thanks,
Isaac

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