Submission not showing for the editor [3.1.1-2]

Software Support
1

Hi everyone!

One editor complained that after changing the stage of a submission, that she disappeared, I went to investigate and saw that in fact she is still there for me being Amin.

Captura%20de%20tela%20de%202018-06-26%2013-15-14

However, when I logged in with the publisher’s user, it was not there, but the label below indicated that 1 of 1 submission was found

Captura%20de%20tela%20de%202018-06-26%2013-15-58

In the server logs I did not find anything, but in the browser console the following message appeared when I searched for the submission with the user of the editor:

Captura%20de%20tela%20de%202018-06-26%2013-13-13

Anyone have any idea what might be causing this error?

Regards,
Rafael Mansilha.

2

Hi Rafael,

This looks like the same problem as here. I’ll work with you and @gonzalognzl over there to find a solution.

3

Thank you @NateWr, I’ll be following this thread