Submission not complete

Software Support
1

@Vitaliy We are using OJS 3.3.0.6 and one user cannot submit complete submission, below is error that i get in error log file

[17-Sep-2022 10:10:24 UTC] PHP Fatal error: Uncaught PDOException: SQLSTATE[HY000]: General error: 1366 Incorrect string value: ‘\xE2\x80\x89mL …’ for column ‘setting_value’ at row 1 in /home/afxvwsmy/public_html/lib/pkp/lib/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOStatement.php:115

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Please help

2

@asmecher You please guide above problem solution.

3

What are the charset set and collation of the database?

4

Dear @kerimsarigul ,

Collation is latin1_swedish_ci and charset is latin1;

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Please see image as well.

5

If you do all utf8_general_ci your problem can be solved.

6

Dear @kerimsarigul

Thanks a lot my problem has been solved.

Regards

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