Submission and Review Tab have blank page

We’re currently running into an issue on an OJS (3.0.2) instance. My server is PHP5.6.40.

When we go to Settings > Workflow > Submissions or review, the tab is blank (others are loading fine). Many reviewers are seeing blank pages when they go into a review.

The error in console is :
Uncaught SyntaxError: JSON.parse: unexpected end of data at line 1 column 1 of the JSON data
parseJSON jQuery
dataFilter http://jurnal.kimia.fmipa.unmul.ac.id/lib/pkp/js/controllers/TabHandler.js:250
callbackWrapper http://jurnal.kimia.fmipa.unmul.ac.id/lib/pkp/js/classes/Handler.js:268
jQuery 3

Hi @Veliyana_L.A,

Is there anything relevant in your PHP error log?

Regards,
Alec Smecher
Public Knowledge Project Team

1 Like

where i need to look that php error log?

Hi @Veliyana_L.A,

See: How do I find my PHP error log?

Regards,
Alec Smecher
Public Knowledge Project Team

Hello, I’m encountering the same problem when trying to access Users Page.

This is the recent error_log. I’m using PHP 5.6.

[23-Nov-2020 07:16:27 UTC] PHP Deprecated:  Non-static method Config::getContextBaseUrls() should not be called statically, assuming $this from incompatible context in /home/jurwidy1/public_html/e-journal/lib/pkp/plugins/generic/usageEvent/PKPUsageEventPlugin.inc.php on line 199
[23-Nov-2020 07:18:29 UTC] PHP Warning:  assert(): Assertion failed in /home/jurwidy1/public_html/e-journal/classes/issue/IssueAction.inc.php on line 37
[23-Nov-2020 07:18:29 UTC] PHP Fatal error:  Call to a member function getId() on null in /home/jurwidy1/public_html/e-journal/classes/issue/IssueAction.inc.php on line 38
[23-Nov-2020 07:20:08 UTC] PHP Strict Standards:  Declaration of CustomBlockPlugin::getSeq() should be compatible with BlockPlugin::getSeq($contextId = NULL) in /home/jurwidy1/public_html/e-journal/plugins/generic/customBlockManager/CustomBlockPlugin.inc.php on line 134
[23-Nov-2020 07:20:08 UTC] PHP Strict Standards:  Declaration of CustomBlockPlugin::getBlockContext() should be compatible with BlockPlugin::getBlockContext($contextId = NULL) in /home/jurwidy1/public_html/e-journal/plugins/generic/customBlockManager/CustomBlockPlugin.inc.php on line 134
[23-Nov-2020 07:20:08 UTC] PHP Strict Standards:  Declaration of CustomBlockPlugin::getEnabled() should be compatible with BlockPlugin::getEnabled($contextId = NULL) in /home/jurwidy1/public_html/e-journal/plugins/generic/customBlockManager/CustomBlockPlugin.inc.php on line 134
[23-Nov-2020 07:20:08 UTC] PHP Strict Standards:  Declaration of CustomBlockPlugin::getContents() should be compatible with BlockPlugin::getContents($templateMgr, $request = NULL) in /home/jurwidy1/public_html/e-journal/plugins/generic/customBlockManager/CustomBlockPlugin.inc.php on line 134
[23-Nov-2020 07:22:20 UTC] PHP Strict Standards:  Declaration of CustomBlockPlugin::getSeq() should be compatible with BlockPlugin::getSeq($contextId = NULL) in /home/jurwidy1/public_html/e-journal/plugins/generic/customBlockManager/CustomBlockPlugin.inc.php on line 134
[23-Nov-2020 07:22:20 UTC] PHP Strict Standards:  Declaration of CustomBlockPlugin::getBlockContext() should be compatible with BlockPlugin::getBlockContext($contextId = NULL) in /home/jurwidy1/public_html/e-journal/plugins/generic/customBlockManager/CustomBlockPlugin.inc.php on line 134
[23-Nov-2020 07:22:20 UTC] PHP Strict Standards:  Declaration of CustomBlockPlugin::getEnabled() should be compatible with BlockPlugin::getEnabled($contextId = NULL) in /home/jurwidy1/public_html/e-journal/plugins/generic/customBlockManager/CustomBlockPlugin.inc.php on line 134
[23-Nov-2020 07:22:20 UTC] PHP Strict Standards:  Declaration of CustomBlockPlugin::getContents() should be compatible with BlockPlugin::getContents($templateMgr, $request = NULL) in /home/jurwidy1/public_html/e-journal/plugins/generic/customBlockManager/CustomBlockPlugin.inc.php on line 134
[23-Nov-2020 07:22:20 UTC] PHP Strict Standards:  Declaration of ArticleHandler::initialize() should be compatible with PKPHandler::initialize($request) in /home/jurwidy1/public_html/e-journal/pages/article/ArticleHandler.inc.php on line 389
[23-Nov-2020 07:22:20 UTC] PHP Strict Standards:  Declaration of SubmissionFileDAO::fromRow() should be compatible with PKPSubmissionFileDAO::fromRow($row, $fileImplementation) in /home/jurwidy1/public_html/e-journal/classes/article/SubmissionFileDAO.inc.php on line 23
[23-Nov-2020 07:22:20 UTC] PHP Strict Standards:  Declaration of SubmissionKeywordEntryDAO::getByControlledVocabId() should be compatible with ControlledVocabEntryDAO::getByControlledVocabId($controlledVocabId, $rangeInfo = NULL, $filter = NULL) in /home/jurwidy1/public_html/e-journal/lib/pkp/classes/submission/SubmissionKeywordEntryDAO.inc.php on line 20
[23-Nov-2020 07:22:21 UTC] PHP Strict Standards:  Declaration of CustomBlockPlugin::getSeq() should be compatible with BlockPlugin::getSeq($contextId = NULL) in /home/jurwidy1/public_html/e-journal/plugins/generic/customBlockManager/CustomBlockPlugin.inc.php on line 134
[23-Nov-2020 07:22:21 UTC] PHP Strict Standards:  Declaration of CustomBlockPlugin::getBlockContext() should be compatible with BlockPlugin::getBlockContext($contextId = NULL) in /home/jurwidy1/public_html/e-journal/plugins/generic/customBlockManager/CustomBlockPlugin.inc.php on line 134
[23-Nov-2020 07:22:21 UTC] PHP Strict Standards:  Declaration of CustomBlockPlugin::getEnabled() should be compatible with BlockPlugin::getEnabled($contextId = NULL) in /home/jurwidy1/public_html/e-journal/plugins/generic/customBlockManager/CustomBlockPlugin.inc.php on line 134
[23-Nov-2020 07:22:21 UTC] PHP Strict Standards:  Declaration of CustomBlockPlugin::getContents() should be compatible with BlockPlugin::getContents($templateMgr, $request = NULL) in /home/jurwidy1/public_html/e-journal/plugins/generic/customBlockManager/CustomBlockPlugin.inc.php on line 134
[23-Nov-2020 07:22:21 UTC] PHP Strict Standards:  Declaration of ArticleHandler::initialize() should be compatible with PKPHandler::initialize($request) in /home/jurwidy1/public_html/e-journal/pages/article/ArticleHandler.inc.php on line 389
[23-Nov-2020 07:22:21 UTC] PHP Strict Standards:  Declaration of SubmissionFileDAO::fromRow() should be compatible with PKPSubmissionFileDAO::fromRow($row, $fileImplementation) in /home/jurwidy1/public_html/e-journal/classes/article/SubmissionFileDAO.inc.php on line 23
[23-Nov-2020 07:22:21 UTC] PHP Deprecated:  Non-static method Config::getContextBaseUrls() should not be called statically, assuming $this from incompatible context in /home/jurwidy1/public_html/e-journal/lib/pkp/plugins/generic/usageEvent/PKPUsageEventPlugin.inc.php on line 199

Regards,
Bugy