We’re currently running into an issue on an OJS (3.0.2) instance. My server is PHP5.6.40.
When we go to Settings > Workflow > Submissions or review, the tab is blank (others are loading fine). Many reviewers are seeing blank pages when they go into a review.
The error in console is :
Uncaught SyntaxError: JSON.parse: unexpected end of data at line 1 column 1 of the JSON data
parseJSON jQuery
dataFilter http://jurnal.kimia.fmipa.unmul.ac.id/lib/pkp/js/controllers/TabHandler.js:250
callbackWrapper http://jurnal.kimia.fmipa.unmul.ac.id/lib/pkp/js/classes/Handler.js:268
jQuery 3
Hi @Veliyana_L.A,
Is there anything relevant in your PHP error log?
Regards,
Alec Smecher
Public Knowledge Project Team
1 Like
where i need to look that php error log?
Hi @Veliyana_L.A,
See: How do I find my PHP error log?
Regards,
Alec Smecher
Public Knowledge Project Team
Hello, I’m encountering the same problem when trying to access Users Page.
This is the recent error_log. I’m using PHP 5.6.
[23-Nov-2020 07:16:27 UTC] PHP Deprecated: Non-static method Config::getContextBaseUrls() should not be called statically, assuming $this from incompatible context in /home/jurwidy1/public_html/e-journal/lib/pkp/plugins/generic/usageEvent/PKPUsageEventPlugin.inc.php on line 199
[23-Nov-2020 07:18:29 UTC] PHP Warning: assert(): Assertion failed in /home/jurwidy1/public_html/e-journal/classes/issue/IssueAction.inc.php on line 37
[23-Nov-2020 07:18:29 UTC] PHP Fatal error: Call to a member function getId() on null in /home/jurwidy1/public_html/e-journal/classes/issue/IssueAction.inc.php on line 38
[23-Nov-2020 07:20:08 UTC] PHP Strict Standards: Declaration of CustomBlockPlugin::getSeq() should be compatible with BlockPlugin::getSeq($contextId = NULL) in /home/jurwidy1/public_html/e-journal/plugins/generic/customBlockManager/CustomBlockPlugin.inc.php on line 134
[23-Nov-2020 07:20:08 UTC] PHP Strict Standards: Declaration of CustomBlockPlugin::getBlockContext() should be compatible with BlockPlugin::getBlockContext($contextId = NULL) in /home/jurwidy1/public_html/e-journal/plugins/generic/customBlockManager/CustomBlockPlugin.inc.php on line 134
[23-Nov-2020 07:20:08 UTC] PHP Strict Standards: Declaration of CustomBlockPlugin::getEnabled() should be compatible with BlockPlugin::getEnabled($contextId = NULL) in /home/jurwidy1/public_html/e-journal/plugins/generic/customBlockManager/CustomBlockPlugin.inc.php on line 134
[23-Nov-2020 07:20:08 UTC] PHP Strict Standards: Declaration of CustomBlockPlugin::getContents() should be compatible with BlockPlugin::getContents($templateMgr, $request = NULL) in /home/jurwidy1/public_html/e-journal/plugins/generic/customBlockManager/CustomBlockPlugin.inc.php on line 134
[23-Nov-2020 07:22:20 UTC] PHP Strict Standards: Declaration of CustomBlockPlugin::getSeq() should be compatible with BlockPlugin::getSeq($contextId = NULL) in /home/jurwidy1/public_html/e-journal/plugins/generic/customBlockManager/CustomBlockPlugin.inc.php on line 134
[23-Nov-2020 07:22:20 UTC] PHP Strict Standards: Declaration of CustomBlockPlugin::getBlockContext() should be compatible with BlockPlugin::getBlockContext($contextId = NULL) in /home/jurwidy1/public_html/e-journal/plugins/generic/customBlockManager/CustomBlockPlugin.inc.php on line 134
[23-Nov-2020 07:22:20 UTC] PHP Strict Standards: Declaration of CustomBlockPlugin::getEnabled() should be compatible with BlockPlugin::getEnabled($contextId = NULL) in /home/jurwidy1/public_html/e-journal/plugins/generic/customBlockManager/CustomBlockPlugin.inc.php on line 134
[23-Nov-2020 07:22:20 UTC] PHP Strict Standards: Declaration of CustomBlockPlugin::getContents() should be compatible with BlockPlugin::getContents($templateMgr, $request = NULL) in /home/jurwidy1/public_html/e-journal/plugins/generic/customBlockManager/CustomBlockPlugin.inc.php on line 134
[23-Nov-2020 07:22:20 UTC] PHP Strict Standards: Declaration of ArticleHandler::initialize() should be compatible with PKPHandler::initialize($request) in /home/jurwidy1/public_html/e-journal/pages/article/ArticleHandler.inc.php on line 389
[23-Nov-2020 07:22:20 UTC] PHP Strict Standards: Declaration of SubmissionFileDAO::fromRow() should be compatible with PKPSubmissionFileDAO::fromRow($row, $fileImplementation) in /home/jurwidy1/public_html/e-journal/classes/article/SubmissionFileDAO.inc.php on line 23
[23-Nov-2020 07:22:20 UTC] PHP Strict Standards: Declaration of SubmissionKeywordEntryDAO::getByControlledVocabId() should be compatible with ControlledVocabEntryDAO::getByControlledVocabId($controlledVocabId, $rangeInfo = NULL, $filter = NULL) in /home/jurwidy1/public_html/e-journal/lib/pkp/classes/submission/SubmissionKeywordEntryDAO.inc.php on line 20
[23-Nov-2020 07:22:21 UTC] PHP Strict Standards: Declaration of CustomBlockPlugin::getSeq() should be compatible with BlockPlugin::getSeq($contextId = NULL) in /home/jurwidy1/public_html/e-journal/plugins/generic/customBlockManager/CustomBlockPlugin.inc.php on line 134
[23-Nov-2020 07:22:21 UTC] PHP Strict Standards: Declaration of CustomBlockPlugin::getBlockContext() should be compatible with BlockPlugin::getBlockContext($contextId = NULL) in /home/jurwidy1/public_html/e-journal/plugins/generic/customBlockManager/CustomBlockPlugin.inc.php on line 134
[23-Nov-2020 07:22:21 UTC] PHP Strict Standards: Declaration of CustomBlockPlugin::getEnabled() should be compatible with BlockPlugin::getEnabled($contextId = NULL) in /home/jurwidy1/public_html/e-journal/plugins/generic/customBlockManager/CustomBlockPlugin.inc.php on line 134
[23-Nov-2020 07:22:21 UTC] PHP Strict Standards: Declaration of CustomBlockPlugin::getContents() should be compatible with BlockPlugin::getContents($templateMgr, $request = NULL) in /home/jurwidy1/public_html/e-journal/plugins/generic/customBlockManager/CustomBlockPlugin.inc.php on line 134
[23-Nov-2020 07:22:21 UTC] PHP Strict Standards: Declaration of ArticleHandler::initialize() should be compatible with PKPHandler::initialize($request) in /home/jurwidy1/public_html/e-journal/pages/article/ArticleHandler.inc.php on line 389
[23-Nov-2020 07:22:21 UTC] PHP Strict Standards: Declaration of SubmissionFileDAO::fromRow() should be compatible with PKPSubmissionFileDAO::fromRow($row, $fileImplementation) in /home/jurwidy1/public_html/e-journal/classes/article/SubmissionFileDAO.inc.php on line 23
[23-Nov-2020 07:22:21 UTC] PHP Deprecated: Non-static method Config::getContextBaseUrls() should not be called statically, assuming $this from incompatible context in /home/jurwidy1/public_html/e-journal/lib/pkp/plugins/generic/usageEvent/PKPUsageEventPlugin.inc.php on line 199
Regards,
Bugy
Hi @Bugy_Ardhytio,
What version of OJS are you using? (Please include this in your posts.)
Regards,
Alec Smecher
Public Knowledge Project Team
1 Like
Hi @Bugy_Ardhytio,
I don’t think any of the messages you quoted have to do with the Users page. I’d suggest visiting that page again to trigger the error then looking in your PHP error log immediately to see if any relevant errors appear.
Regards,
Alec Smecher
Public Knowledge Project Team
1 Like
Hi @asmecher
Okay. I’ll try.
[10-Dec-2020 07:40:35 UTC] PHP Strict Standards: Declaration of ArticleHandler::initialize() should be compatible with PKPHandler::initialize($request) in /home/jurwidy1/public_html/e-journal/pages/article/ArticleHandler.inc.php on line 389
[10-Dec-2020 07:40:35 UTC] PHP Strict Standards: Declaration of SubmissionFileDAO::fromRow() should be compatible with PKPSubmissionFileDAO::fromRow($row, $fileImplementation) in /home/jurwidy1/public_html/e-journal/classes/article/SubmissionFileDAO.inc.php on line 23
[10-Dec-2020 07:40:35 UTC] PHP Strict Standards: Declaration of SubmissionKeywordEntryDAO::getByControlledVocabId() should be compatible with ControlledVocabEntryDAO::getByControlledVocabId($controlledVocabId, $rangeInfo = NULL, $filter = NULL) in /home/jurwidy1/public_html/e-journal/lib/pkp/classes/submission/SubmissionKeywordEntryDAO.inc.php on line 20
[10-Dec-2020 07:40:35 UTC] PHP Strict Standards: Declaration of ArticleHandler::initialize() should be compatible with PKPHandler::initialize($request) in /home/jurwidy1/public_html/e-journal/pages/article/ArticleHandler.inc.php on line 389
[10-Dec-2020 07:40:35 UTC] PHP Strict Standards: Declaration of SubmissionFileDAO::fromRow() should be compatible with PKPSubmissionFileDAO::fromRow($row, $fileImplementation) in /home/jurwidy1/public_html/e-journal/classes/article/SubmissionFileDAO.inc.php on line 23
[10-Dec-2020 07:40:35 UTC] PHP Deprecated: Non-static method Config::getContextBaseUrls() should not be called statically, assuming $this from incompatible context in /home/jurwidy1/public_html/e-journal/lib/pkp/plugins/generic/usageEvent/PKPUsageEventPlugin.inc.php on line 199
[10-Dec-2020 07:40:47 UTC] PHP Strict Standards: Declaration of ArticleHandler::initialize() should be compatible with PKPHandler::initialize($request) in /home/jurwidy1/public_html/e-journal/pages/article/ArticleHandler.inc.php on line 389
[10-Dec-2020 07:40:47 UTC] PHP Strict Standards: Declaration of SubmissionFileDAO::fromRow() should be compatible with PKPSubmissionFileDAO::fromRow($row, $fileImplementation) in /home/jurwidy1/public_html/e-journal/classes/article/SubmissionFileDAO.inc.php on line 23
[10-Dec-2020 07:40:47 UTC] PHP Strict Standards: Declaration of SubmissionKeywordEntryDAO::getByControlledVocabId() should be compatible with ControlledVocabEntryDAO::getByControlledVocabId($controlledVocabId, $rangeInfo = NULL, $filter = NULL) in /home/jurwidy1/public_html/e-journal/lib/pkp/classes/submission/SubmissionKeywordEntryDAO.inc.php on line 20
[10-Dec-2020 07:40:47 UTC] PHP Deprecated: Non-static method Config::getContextBaseUrls() should not be called statically, assuming $this from incompatible context in /home/jurwidy1/public_html/e-journal/lib/pkp/plugins/generic/usageEvent/PKPUsageEventPlugin.inc.php on line 199
[10-Dec-2020 07:42:27 UTC] PHP Warning: mktime(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected the timezone 'UTC' for now, but please set date.timezone to select your timezone. in /home/jurwidy1/public_html/e-journal/lib/pkp/lib/adodb/adodb-time.inc.php on line 1073
[10-Dec-2020 07:42:31 UTC] PHP Warning: mktime(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected the timezone 'UTC' for now, but please set date.timezone to select your timezone. in /home/jurwidy1/public_html/e-journal/lib/pkp/lib/adodb/adodb-time.inc.php on line 1073
[10-Dec-2020 07:42:31 UTC] PHP Warning: mktime(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected the timezone 'UTC' for now, but please set date.timezone to select your timezone. in /home/jurwidy1/public_html/e-journal/lib/pkp/lib/adodb/adodb-time.inc.php on line 1073
Regards,
Bugy Ardhytio
Hi @Bugy_Ardhytio,
Those are not relevant either – they are just warnings, and will not affect the operation of the system.
Regards,
Alec Smecher
Public Knowledge Project Team
In the end I just upgrade to the new version 3.2.1-2, and it works.
Thanks for your hint @asmecher
1 Like
i dont have access to php error log. this just happened to one of my journal. because this page have multiple journal in it and only one journal having this issue.
Hi @Veliyana_L.A,
You should definitely have access to your error log – it’ll be very hard to debug OJS without it.
Regards,
Alec Smecher
Public Knowledge Project Team
here is error log
[Wed Feb 03 23:26:46.263568 2021] [:error] [pid 17721] [client 125.160.65.226:19911] PHP Notice: unserialize(): Error at offset 1080 of 1869 bytes in /data/jurnalkimia/public_html/lib/pkp/classes/db/DAO.inc.php on line 347, referer: http://jurnal.kimia.fmipa.unmul.ac.id/index.php/JKM/submissions
[Wed Feb 03 23:26:46.263799 2021] [:error] [pid 17721] [client 125.160.65.226:19911] PHP Notice: unserialize(): Error at offset 992 of 1698 bytes in /data/jurnalkimia/public_html/lib/pkp/classes/db/DAO.inc.php on line 347, referer: http://jurnal.kimia.fmipa.unmul.ac.id/index.php/JKM/submissions
[Wed Feb 03 23:26:46.541366 2021] [:error] [pid 17947] [client 125.160.65.226:11344] PHP Notice: unserialize(): Error at offset 1080 of 1869 bytes in /data/jurnalkimia/public_html/lib/pkp/classes/db/DAO.inc.php on line 347, referer: http://jurnal.kimia.fmipa.unmul.ac.id/index.php/JKM/submissions
[Wed Feb 03 23:26:46.541629 2021] [:error] [pid 17947] [client 125.160.65.226:11344] PHP Notice: unserialize(): Error at offset 992 of 1698 bytes in /data/jurnalkimia/public_html/lib/pkp/classes/db/DAO.inc.php on line 347, referer: http://jurnal.kimia.fmipa.unmul.ac.id/index.php/JKM/submissions
[Wed Feb 03 23:26:46.599144 2021] [:error] [pid 17947] [client 125.160.65.226:11344] PHP Notice: unserialize(): Error at offset 1080 of 1869 bytes in /data/jurnalkimia/public_html/lib/pkp/classes/db/DAO.inc.php on line 347, referer: http://jurnal.kimia.fmipa.unmul.ac.id/index.php/JKM/submissions
[Wed Feb 03 23:26:46.599369 2021] [:error] [pid 17947] [client 125.160.65.226:11344] PHP Notice: unserialize(): Error at offset 992 of 1698 bytes in /data/jurnalkimia/public_html/lib/pkp/classes/db/DAO.inc.php on line 347, referer: http://jurnal.kimia.fmipa.unmul.ac.id/index.php/JKM/submissions
[Wed Feb 03 23:26:52.640400 2021] [:error] [pid 17926] [client 125.160.65.226:29521] PHP Notice: unserialize(): Error at offset 1080 of 1869 bytes in /data/jurnalkimia/public_html/lib/pkp/classes/db/DAO.inc.php on line 347, referer: http://jurnal.kimia.fmipa.unmul.ac.id/index.php/JKM/submissions
[Wed Feb 03 23:26:52.640639 2021] [:error] [pid 17926] [client 125.160.65.226:29521] PHP Notice: unserialize(): Error at offset 992 of 1698 bytes in /data/jurnalkimia/public_html/lib/pkp/classes/db/DAO.inc.php on line 347, referer: http://jurnal.kimia.fmipa.unmul.ac.id/index.php/JKM/submissions
[Wed Feb 03 23:26:52.677098 2021] [:error] [pid 17926] [client 125.160.65.226:29521] PHP Notice: unserialize(): Error at offset 1080 of 1869 bytes in /data/jurnalkimia/public_html/lib/pkp/classes/db/DAO.inc.php on line 347, referer: http://jurnal.kimia.fmipa.unmul.ac.id/index.php/JKM/submissions
[Wed Feb 03 23:26:52.677285 2021] [:error] [pid 17926] [client 125.160.65.226:29521] PHP Notice: unserialize(): Error at offset 992 of 1698 bytes in /data/jurnalkimia/public_html/lib/pkp/classes/db/DAO.inc.php on line 347, referer: http://jurnal.kimia.fmipa.unmul.ac.id/index.php/JKM/submissions
[Wed Feb 03 23:26:52.987059 2021] [:error] [pid 17834] [client 125.160.65.226:1399] PHP Notice: unserialize(): Error at offset 1080 of 1869 bytes in /data/jurnalkimia/public_html/lib/pkp/classes/db/DAO.inc.php on line 347, referer: http://jurnal.kimia.fmipa.unmul.ac.id/index.php/JKM/submissions
[Wed Feb 03 23:26:52.987275 2021] [:error] [pid 17834] [client 125.160.65.226:1399] PHP Notice: unserialize(): Error at offset 992 of 1698 bytes in /data/jurnalkimia/public_html/lib/pkp/classes/db/DAO.inc.php on line 347, referer: http://jurnal.kimia.fmipa.unmul.ac.id/index.php/JKM/submissions
[Wed Feb 03 23:26:53.038840 2021] [:error] [pid 17834] [client 125.160.65.226:1399] PHP Notice: unserialize(): Error at offset 1080 of 1869 bytes in /data/jurnalkimia/public_html/lib/pkp/classes/db/DAO.inc.php on line 347, referer: http://jurnal.kimia.fmipa.unmul.ac.id/index.php/JKM/submissions
[Wed Feb 03 23:26:53.039049 2021] [:error] [pid 17834] [client 125.160.65.226:1399] PHP Notice: unserialize(): Error at offset 992 of 1698 bytes in /data/jurnalkimia/public_html/lib/pkp/classes/db/DAO.inc.php on line 347, referer: http://jurnal.kimia.fmipa.unmul.ac.id/index.php/JKM/submissions
[Wed Feb 03 23:26:57.168136 2021] [:error] [pid 17721] [client 125.160.65.226:7310] PHP Notice: unserialize(): Error at offset 1080 of 1869 bytes in /data/jurnalkimia/public_html/lib/pkp/classes/db/DAO.inc.php on line 347, referer: http://jurnal.kimia.fmipa.unmul.ac.id/index.php/JKM/submissions
[Wed Feb 03 23:26:57.168351 2021] [:error] [pid 17721] [client 125.160.65.226:7310] PHP Notice: unserialize(): Error at offset 992 of 1698 bytes in /data/jurnalkimia/public_html/lib/pkp/classes/db/DAO.inc.php on line 347, referer: http://jurnal.kimia.fmipa.unmul.ac.id/index.php/JKM/submissions
[Wed Feb 03 23:26:57.204005 2021] [:error] [pid 17721] [client 125.160.65.226:7310] PHP Notice: unserialize(): Error at offset 1080 of 1869 bytes in /data/jurnalkimia/public_html/lib/pkp/classes/db/DAO.inc.php on line 347, referer: http://jurnal.kimia.fmipa.unmul.ac.id/index.php/JKM/submissions
[Wed Feb 03 23:26:57.204210 2021] [:error] [pid 17721] [client 125.160.65.226:7310] PHP Notice: unserialize(): Error at offset 992 of 1698 bytes in /data/jurnalkimia/public_html/lib/pkp/classes/db/DAO.inc.php on line 347, referer: http://jurnal.kimia.fmipa.unmul.ac.id/index.php/JKM/submissions
i solved the problem here.
setting charset caracter is the problem.
thank you
1 Like