Statistics in some papers but not in others

Software Support
1

Hi, in our recent RPICS edition, statistics appear in some papers but not in others of the same issue. Here is one example of each: https://rpics.ismt.pt/index.php/ISMT/article/view/99
https://rpics.ismt.pt/index.php/ISMT/article/view/100
Any inputs? Many thanks, Helena

2

Hi Helena,

Are there any recorded stats for the first submission if you look at the generated reports from within the tools/statistics section?

Cheers,
Jason

3

Hi Jason, thanks for the quick response.
If I understand you correctly, the answer is yes: stats appear to all the papers. Please see the attached image of the report.08
Looking forward, Helena

4

None of the links are working. What is your PHP version? It seems like it is below 7. also you seem to be using 3.1.2.0

5

We updated to OJS 3.1.2.0 yesterday and papers disappeared!! PHP version is 7.0.33-0+deb9u2!
We are in distress with this late happening, and statistics seems now our lesser problem.
Your inputs would be much appreciated.
Best, Helena

6

Papers disappeared because of plugin https://github.com/
pkp/citationStyleLanguage. For now, there are still some small problems to fix, but major issues are solved. Many thanks. Helena