Statistics have simply...ceased

Something odd is going on with the statistics of one of the journals we host. (I did look at previous questions, but I’m not even sure what to look for - my developer that I had devoted to this recently took another position.)

edu

I do not know what happened in June/July to cause that dropoff in statistics. Can someone point me to where I should be looking?
(ETA: We’re running OJS 3.1.2.1; we upgraded from 3.1.1.4 last month. We host several journals on this one instance.)

We encountered this issue recently and found that our cron job for processing metrics needed to be updated. The usageStats folder location has changed and is no longer in lib/pkp - here’s an example of what our cron job looks like now:

php /var/www/html/ojs/tools/runScheduledTasks.php /var/www/html/ojs/plugins/generic/usageStats/scheduledTasksAutoStage.xml > /dev/null 2>&1