Statistics have simply...ceased

Software Support
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1

Something odd is going on with the statistics of one of the journals we host. (I did look at previous questions, but I’m not even sure what to look for - my developer that I had devoted to this recently took another position.)

edu

I do not know what happened in June/July to cause that dropoff in statistics. Can someone point me to where I should be looking?
(ETA: We’re running OJS 3.1.2.1; we upgraded from 3.1.1.4 last month. We host several journals on this one instance.)

2

We encountered this issue recently and found that our cron job for processing metrics needed to be updated. The usageStats folder location has changed and is no longer in lib/pkp - here’s an example of what our cron job looks like now:

php /var/www/html/ojs/tools/runScheduledTasks.php /var/www/html/ojs/plugins/generic/usageStats/scheduledTasksAutoStage.xml > /dev/null 2>&1