Statistics for our journal

Software Support
1

Dear PKP Community,

We are seeking your support regarding an issue with the Statistics for our journal. While abstract views are being recorded, all other metrics—such as file views and PDF downloads—are showing as zero.

I am attaching a snapshot for better clarity. We kindly request your valuable feedback.

Journal Details:
•Journal Title: Innovation of Chemistry & Materials for Sustainability
• ISSN (Print): 3049-2548
• ISSN (Online): 3049-0146
• Publisher: Insuf Publications (OPC) Pvt. Ltd.
• Journal URL: https://insuf.org/journal/icms
• OJS Version: 3.4.0.4
• Country: India

We would greatly appreciate any guidance or assistance in resolving this issue, as these statistics are important metrics for analyzing our data and for preserving our content through the PKP PLN.

Thank you in advance for your support.

Best regards,
Gargi (The Insuf Publications Team)

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2

Hi @gargiagarwala,

You’ll want to see the documentation for statistics here: https://docs.pkp.sfu.ca/admin-guide/en/statistics

Also, please see this post for some suggestions for troubleshooting statistics issues: OJS 3.3.0 is not displaying statistics - #4 by cager

-Roger
PKP Team

4

@rcgillis Thank you very much.
We will contact if not resolve the issue.

Regards,

Gargi