Statistics display does not work

Software Support
1

The statistics display does not show anything. However, the system records (with errors) entries.

There are views and downloads in the articles. Although some days it shows 0 (which is rare).

Captura desde 2022-11-15 13-16-57

When I activate the display, it always appears like this:

Captura desde 2022-11-15 13-18-08

OJS 3.3.0.9

2

Hi @didoemilio

Have you already had a look at PKP Documentation Hub - Statistics section? You might be running into some covered issues from there.

Best,
Israel