Statestics are not updating since 25 Jan 26

Software Support
1

Describe the issue or problem

OJS 3.5.0-3 statistics stopped recording usage after 24 January 2026.

Before this date, abstract views and file downloads were recorded correctly.

After 24 Jan:

  • No new usage events are recorded

  • Statistics → Articles page shows only 2 articles (instead of 5 published articles)

  • Dashboard usage graph is not updating

  • Downloads and sharing are happening but not reflected in statistics

  • UsageEvent plugin does not appear in Generic Plugins list

Expected behavior:

  • Usage statistics should continue recording normally

  • All published articles should appear in statistics

  • UsageEvent plugin should be detected and loaded properly

Steps I took leading up to the issue

  1. Accidentally deleted /plugins/generic/usageEvent/ folder

  2. Re-uploaded the exact usageEvent plugin from OJS 3.5.0-3 full package

  3. Added missing index.php file in plugin folder

  4. Cleared cache (cache/t_compile, cache/_db)

  5. Verified file permissions (755 folders, 644 files)

  6. Fixed cron job path to:

    php /home/USERNAME/IRJIST/tools/runScheduledTasks.php

  7. Cron now runs without path error

  8. scheduledTaskLogs folder exists and updates

However:

  • Plugin does not appear in Settings → Website → Plugins → Generic Plugins

  • No new statistics are being recorded

Application

OJS 3.5.0-3
Hosted on Hostinger shared hosting
Cron configured via Hostinger cron panel

Additional Information

  • Statistics worked properly before deleting usageEvent plugin

  • No visible PHP errors on frontend

  • usageStats directory exists

  • scheduledTaskLogs directory exists

  • Only usage tracking stopped after plugin deletion

2

Pls guide me on this issue